I tried withdrawing 0.5 BTC over an hour ago. My balance went down, but I didn't receive any coins.
Please be more attentive to
Minimum withdrawal amount is 0.01 BTC. The current maximum withdrawal is 1 BTC per 24 hour. Transactions will be processed within 24 hour from the time the withdrawal is requested.
Note personally for you: Users who have not won BTC and have received a gift from us could have wait a little longer.
We bring you our apologies if we have delivered you any inconvenience.