Unfortunately the extreme harassment and threats since the posting of a Facebook profile with friends/family information has lead to some horrible losses thanks to some very shady people with unreasonable demands.
Losses have been substantial due to complete invasion of privacy and some very harsh blackmail that followed thereafter, involving thoughts of suicide over some matters, but there will be a strong attempt to make things right even if it is unsuccessful.
Well I do hope no-one has come to any Injury or Physical Harm !
So given the apparent severity of the threats you've :
1) given in to their demands and paid up
OR
2) contacted the Authorities, passed on all of the evidence of said threats and paid up
OR
3) contacted the Authorities, passed on all of the evidence of said threats
Please can you confirm the "Account Balance" is now accruing at about 1/10 of what it should be doing because it has been deliberately set like that and that it's NOT a technical error ? Thank you.