We have launched our own forum at
http://forum.cloudmining.website. Please post all your support requests in
Cloud Mining Support. From now on, all support request resolution will take place through our forum.
Sent 0.01 BTC to the address specified in the order an hour ago, 7 confirmations, but my hash power is till 0 Ghs. Where is my money?
The issue is resolved after private communication with
https://bitcointalk.org/index.php?action=profile;u=379594It takes some time for them to process an order. Don't push a "cancel" button against your order after you send them your btc.
They promised to make a ticket system on their site to resolve such problems.Let's see, how payouts will go

Promise kept. It is here =>
Cloud Mining Support. We have made it public to avoid controversy. If you want your account information to remain private, you may always
PM us on our forum.