I don't like this at all.  How can any company continue to exist if they sell a product that they will not stand behind less than 30 days after receipt?

I did NOTHING more than flash to the latest firmware in an attempt to fix a problem.  This caused more problems so I attempted to flash back to an older firmware.  The flash never finished.  I have pressed the RESET button which is supposed to do a factory reset.  My network is 192.168.1.x.  The controller no longer responds and the answer on the official Antminer S3 Discussion and support thread is  "good luck getting a new one"??

There must be someone with an interest in Bitmain as a company that is able to offer a proper and helpful suggestion.  At the very least they should sell replacement parts.

Looks like I won't be buying Bitmain hardware again.  Was about to buy the new water cooled one but if they can't support their simpler units what hope do I have?

No wonder BTC keeps dropping  Between PBmining type scams and crappy mining hardware supported only other users who can only share in the pain.