I actually got a call today from Sgt Failler in regards to my complaint while I was waiting for a flight. The police are aware of this, and reporting it to them can't hurt. I would suggest that if you are going to call or email them, take some time to think about what you want to say. Letting them know there's a major problem with a lot of victims is a good thing. Making it so that you're actually slowing things down would be a bad thing, so try and keep it short, factual and to the point.