Your subscription will be activated as soon as we get notified about your payment, usually after 1 confirmation from Bitcoin network. But sometimes it may take longer, approx from 10-30 minutes. Please be patient and wait for some time and try to reload the page.
Is account activation broken? I sent payment for a one day pass and it has been almost an hour and the account hasn't activated. The transaction has 9 confirmations. Any help would be appreciated.
edit to add:I am glad to report that everything is working now. Looks it finally resolved itself after a little over an hour. I guess account activation is run through a cron job? Are there any plans of adding LTC and other trading pairs?
Hi, thank you for your registration.
We are glad that this issue resolved. Account activation waits when our payment provider sends a notification about transaction. This notification data contains also number of confirmations. We activate account exactly on the moment when notification comes and we activate even with 0 confirmations currently. We did not have any problems with payments at all. Only rarely time delay between payment and activation can take longer than our subscribers expect.
We already support BTC/LTC pair. Can you please give more details what pairs do you mean exactly?
thank you once more.