Hi Fabrizio89,

we are working every business day and sometimes on weekends to serve our customers.

During Christmas or frequent shopping season your orders might have a delay from up to 1 and rarely up to 2 business days.

Since the focus is to fulfill payment and shipment of all our orders, the individual customer service can sometimes not catch up as fast as you want. May use our telephone hot-line to reach our dedicated team If you are in need.

Most of the delays are caused by the third parties we are using e.g. the seller, the shipment or payment provider.

Thanks for business,
All4btc team.