12DEC14, I contacted Bitmain to assist in troubleshooting as to why my 2 brand new S3+ miners slow down to ~50GH/S after running for only a few hours. 
After too many emails I started raging here on this board. 
People from Bitmain who cared stepped up and got my problems squared away in short order. 
I have been "made whole" in every way and I have full confidence in Bitmain. 
Growing pains are a tough thing. We suffer our pains and we grow. It's part of being new, and developing products in this new and ever changing environment. info@bitmaintech.com is likely the wrong place to send your issues. I got my problems straight from bitmainwarranty so go there up front if you have any operational issues with your new miners. My new miner is now happily mining it's hash off and all is 
After too many emails I started raging here on this board. People from Bitmain who cared stepped up and got my problems squared away in short order. I have been "made whole" in every way and I have full confidence in Bitmain. Growing pains are a tough thing. We suffer our pains and we grow. It's part of being new, and developing products in this new and ever changing environment. info@bitmaintech.com is likely the wrong place to send your issues. I got my problems straight from bitmainwarranty so go there up front if you have any operational issues with your new miners. My new miner is now happily mining it's hash off and all is