Post
Topic
Board Trading Discussion
Re: Mt.Gox AML/KYC Process Explained
by
mjoz
on 27/06/2012, 01:19:19 UTC
I have been trying to withdraw a few hundred dollars from MtGox. My account wasn't verified, because the FAQ says I don't need to be verified.
https://support.mtgox.com/entries/20919111-aml-account-statuses
Specifically "No verification needed (Level 0) - All accounts are initially Level 0"
"Daily withdrawal limit (24hrs): 1,000 USD (or equivalent) "

These days, I try to withdraw to Dwolla, and I thought everything was going smooth. But the $$ still haven't come in to dwolla, so I ask why.
MtGox rep replied that I need to provide document to become verified. This is absolutely not necessary as their own FAQ stated that I can withdraw up to $1000 a day without becoming verified.
It's been 3 days, and my funds are still stuck in MtGox. I've since sent them the documents.
If MtGox keep doing this, all their customers are just going to other exchange sites.

I am in the same situation, last month I tried to withdraw a couple hundred dollars to dwolla.  First the transaction said it was confirmed, then it was cancelled without even notifying me.  A week ago I logged into Mt. Gox only to discover that the funds were never transferred.  I started reading about the "verified account" nonsense, I couldn't understand why a transaction for $200 bucks would not be allowed.  I decided just to get my account verified.  After a three day process I finally had my account verified, I initiated the transfer out and STILL nothing has hit dwolla. 

I have no idea what is going on at Mt. Gox but it cannot be good.  This process used to take minutes, I have been trying to get my money out for over a month now.