I have been trying to withdraw a few hundred dollars from MtGox. My account wasn't verified, because the FAQ says I don't need to be verified.
https://support.mtgox.com/entries/20919111-aml-account-statusesSpecifically "No verification needed (Level 0) - All accounts are initially Level 0"
"Daily withdrawal limit (24hrs): 1,000 USD (or equivalent) "
These days, I try to withdraw to Dwolla, and I thought everything was going smooth. But the $$ still haven't come in to dwolla, so I ask why.
MtGox rep replied that I need to provide document to become verified. This is absolutely not necessary as their own FAQ stated that I can withdraw up to $1000 a day without becoming verified.
It's been 3 days, and my funds are still stuck in MtGox. I've since sent them the documents.
If MtGox keep doing this, all their customers are just going to other exchange sites.
Hi
Yes you are right Level 0 does not require any AML documents, however, due to Dwolla's new TOS and since we are still waiting for them to give us a "Green Light" in continuing doing business with them we had to change our AML requirements. (One of my colleague will update the support page for that
https://support.mtgox.com/entries/20919111-aml-account-statuses).
However, and I am sorry that you did miss this announcement, but we release on this Forum, FaceBook, Twitter, Google+ and on our Mt.Gox Homepage the following Press Release
https://mtgox.com/press_release_20120518.html explaining our new terms when it comes to AML and DWOLLA. Also we sent an email notification to all Dwolla user with the above Press Announcement.
So bottom line if you want to use Dwolla you need to be Level 1. If you prefer not upgrading your account to Level 1 and Keep your Level 0 account for your needs you still can withdraw your money but need to use the international wire method.
Hope this answer your question.