Post
Topic
Board Legal
Re: MT.Gox account hacked - lost 2k USD - MT.GOX will not explain how.
by
caveden
on 27/06/2012, 07:46:34 UTC
When i asked for IP-addresses again (to track the thief) and if they understood no login matched the withdraw
i got the answer:

> Unfortunately, more detailed information can only be provided by our management group to the police for further
> investigation. We apologize for any inconvenience caused. Please file a police report if you wish regarding this case.

This is silly. GMail allows me to see every IP I use to log in to their service. Facebook makes me go through extra identity checks when I log with an unusual IP. Why can't MtGox do the same?

Btw, saying "file a police report" to me is like saying "you got screwed and we won't help you anyhow, move over". I've seen police being utterly useless for much more serious cases.