Is it related to this issue that balance isn't updating properly?

Because seemingly since this started to take place a few hours back (when I first got the alarm that miners were down), my balance isn't increasing while my workers have still been working normally.

Edit: For clarification I'm running my miners in PPS mode and even though I restarted them, withdrew my balance and waited for over an hour the balance hasn't been updated in any way from 0. Looking at the block stats I notice that a block that took 6 hours has less shares than what I usually average in an hour, so I'm not sure if the shares in this mode are being accounted for at all? Can these stats be checked upon? Will there be compensation?