I just signed up with them, excellent service so far.

They were nice enough to give me a colocation fee credit when I did not receive My DragonMint miners in time. This is an indication that they are willing to build up and maintain a strong customer base. Highly recommended.

(If you know about all the drama associated with the DragonMints, you will understand why they delivered late).

Syan had was featured by various media channels. THose releases are generally handled by PR firmswho push the stories to the media. The media channels that broadcasted the stories about Syan know who the PR firm is who gave them the story and the PR firm will know who paid them. Follow the money to find out who these people are.

I want this company to be real, the product looks really great and some competition is much needed. the problem I have is when I communicate with them asking them to pay the escrow in person in Hong Kong, they do not reply. If they wanted to gain the trust of the community then there should be no problem for me to come in and pay the escrow in person, it should not have to be by wire transfer only. What is there to hide?

 I get they want to protect the product from intellectual theft, but they should have a semi-open storefront and/or an actual law firm with real and permanent offices to take the escrow. A fly-by-night law firm does not inspire trust. I am literally in the hotel that is connected to the building the law firm is in, and yet there is nobody or no office to go to.

In the worst case their lack of organization is killing their profits, if they would garner more trust they could ask far more for their product. Antminer is up to $3000, Dragonmint is at $2000, Whatsminer 12.5 TH is at $1900. With a simple one minute video with a trusted name, and real reputable support companies, they would be able to charge so much more, be far more successful, and the fact that they are not is odd and troubling and raises red flags.   

All, I am in Hong Kong and today I went to the supposed office of the Martin Gleeson, the law firm handling the escrow. On the website, the address is given as in the Langham Place Office Tower 516-596 Shanghai St Kowloon, Hong Kong. The office tower is a large modern high rise. There is no Martin Gleeson on the directory, I did spend some time looking verifying that I was not missing something.

I was approached by one of the elevator attendants who came to assist me. I asked for the Law Offices of Martin Gleeson, she said there are only two law firms in the building, and she pointed them out to me on the directory, none of them were even close to Martin Gleeson Law. I showed the attendant the website on my phone to make sure that I was in the correct building, and she verified that  I was. The attendant said there were some communal/shared office spaces which could be the case and that I should contact the law firm to find out what floor they are on.

I once again reached out to Martin Gleeson law by email to ask them what floor they are on. I contacted Syan by email a few times over the last weeks asking to pay the escrow in person in Hong Kong, unlike others on this board, I never got a reply from them. Tomorrow I will visit the two addresses for Syan that are listed on the Syan website, and see who or what is there.

I am not doubting that Martin Law does exist, but it is a law firm without a permanent and dedicated office, and is somewhat disconcerting to me personally. I will visit them again tomorrow if they reply.

I am going to Hong Kong this weekend, I will check out the law firm's physical location to see if it is a functioning law firm or a front. I have also reached out to Syan to see if I can pay for a machine in person using fiat currency. I will take photos and report back next week.