@nurzahan - I've spoken to our Customer Service team who have confirmed they are in contact with you, please refer to their advice for resolving the issue.

Unfortunately at peak times our live chat may be temporarily unavailable, if this is the case you will be prompted to leave a message and one of our support team members will get back to you ASAP.

Thanks,

Ronnie @ Cloudbet

Do you own this site? I recently visited it and saw one hash and nitrogen are in the top 20 spot. This  two  are my favorite gambling grounds when i want to bet on esports especially in dota 2.

Just to elaborate the very popular list. lol

1| Joo Casino
2| PlayAmo Casino
3| CryptoWild
4| Mr Bit
5| Space Casino
6| ChampagneSpins
7| Mongoose Casino
8| Sekabet
9| Casinia
10| Tangiers Casino

Im not even aware if these casino do exist.

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Am thinking OP might be playing a longer game here.
Pretend as though he doesn't know about Fortunejack and it's affiliate program and the post a question regarding the program on gambling section.
Then come out with his alt especially the two newbie accounts that are just less than 48 hours old
1. https://bitcointalk.org/index.php?action=profile;u=2550134
2. https://bitcointalk.org/index.php?action=profile;u=2549682

Response from the accounts seems so bitter(am not saying fortunejack is an angel) and it's quite easy to know that it's the same person behind them.
The whole goal behind this post might be an attempt to create a ripple effect and make people think that fortune jack affiliate program has probably fucked up with so many people (i don't know if it's true or not)

I don't think this is a coincidence.