Please fix/tune faucet payouts.

My Loyalty Bonus reset to 0% but previous claim was 18 hours ago.

https://imgur.com/qEFXhFr

Hello.
When I finish the captcha and click the Verify button, it's redirected to cut-urls.com, then to cuto.io and it's not loading. I have tried different browsers.

faucethub withdrawal "Transaction not found" after 1 week of wating
https://blockchain.info/tx/9b59d748f8f802a5d42912e5056852dfe23de4ea74127e7f72ea15c3ada656c5
Any help or advice