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Showing 8 of 8 results by BAM101
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
BAM101
on 11/02/2013, 16:25:30 UTC
Hey Charlie PM for whatever reason wont let me reply to you question so ill post it here.

"The whole $500 went through. So at 1.99% it was $9.95 in fees.

I also have 3 failed transactions that need to be kicked if possible.

Quote ID   9c4e8d94-e157-4bb5-b61e-4f9bf29aa1f2
Event ID   f25df771-1ece-467b-8a79-facda2662a21

Quote ID   3765a0ad-4a7e-4916-923b-0de9b60b22cb
Event ID   24a38f44-4735-440a-83c6-a72d5a453d67

Quote ID   c06f0c38-f808-411a-9aee-e295e5d96336
Event ID   824675df-8be2-420d-ada4-92e7c2ea1197"

Thanks again man!
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
BAM101
on 06/02/2013, 17:08:34 UTC
PM sent Smiley
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
BAM101
on 05/02/2013, 21:58:21 UTC
Hey Charlie got another one for you that Rachel was looking into earlier that got caught in the double-spend filter.

Order ID: 2cb823e0-5929-4d2f-b788-fd25fab25bf1

Can you kick that one through?

Thanks!
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
BAM101
on 26/01/2013, 19:15:54 UTC
Charlie just got the final transfer! Thanks so much!
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
BAM101
on 26/01/2013, 18:51:28 UTC
"Charlie,


Quote from: BAM101 on January 25, 2013, 03:30:32 PM
Hey Charlie I had 3 failed transfers that you and Rachel helped me with but one has not gone through yet and I'm unable to determine which one. Can you take a look? I believe one of them went to the tech department because of some kind of block. All have cleared in my bank and I'm still missing BC.

#1

Order ID   0e14085c-d82f-4b55-b1a6-b0989ab9ca96
Quote ID   cbcafc60-5c0a-45f1-b511-52b9bc2f888b

#2

Order ID 2fb13654-22a5-4729-855b-c3287d13dc5e
Quote ID aea40d91-6920-4621-9001-0f3ddebfff3f

#3

Order ID a456f4b8-5c0b-4390-aaa8-733222830f89
Quote ID 16546819-1ed9-4da7-89a8-1febf8592935

Thanks.

Hey,

Yup, got caught in our double spend fraud filter.

Processing now!

Charlie "


The one that got caught in the double spend fraud filter never has come through. ( I Believe)

This one went through:

Order ID   784f9e0f-7b08-42e8-86eb-f3b9035f8094
Quote ID   d119d8c3-2e5a-436f-8f21-b44d69d81a20

(I believe)
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
BAM101
on 25/01/2013, 19:56:24 UTC
Got another one for you Charlie.

Tried to do another one hoping that the API issue was fixed Sad

Order ID   784f9e0f-7b08-42e8-86eb-f3b9035f8094
Quote ID   d119d8c3-2e5a-436f-8f21-b44d69d81a20

The transaction you processed earlier still hasn't come through.

Thanks.
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
BAM101
on 25/01/2013, 15:30:32 UTC
Hey Charlie I had 3 failed transfers that you and Rachel helped me with but one has not gone through yet and I'm unable to determine which one. Can you take a look? I believe one of them went to the tech department because of some kind of block. All have cleared in my bank and I'm still missing BC.

#1

Order ID   0e14085c-d82f-4b55-b1a6-b0989ab9ca96
Quote ID   cbcafc60-5c0a-45f1-b511-52b9bc2f888b

#2

Order ID 2fb13654-22a5-4729-855b-c3287d13dc5e
Quote ID aea40d91-6920-4621-9001-0f3ddebfff3f

#3

Order ID a456f4b8-5c0b-4390-aaa8-733222830f89
Quote ID 16546819-1ed9-4da7-89a8-1febf8592935

Thanks.
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
BAM101
on 23/01/2013, 20:53:33 UTC
I have the same issue as everyone else with Dwolla. I have 2 failed transactions. Rachel helped me yesterday but is unresponsive today.

Order ID        2fb13654-22a5-4729-855b-c3287d13dc5e
Quote ID        aea40d91-6920-4621-9001-0f3ddebfff3f

And

Order ID        a456f4b8-5c0b-4390-aaa8-733222830f89
Quote ID        16546819-1ed9-4da7-89a8-1febf8592935

Yankee you mind helping me out?

I hope you guys get this Dwolla API or w/e fixed so that we don't have to bug you.

-BAM