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Showing 12 of 12 results by BTCForum1230
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Board Gambling
Re: Primedice | Most Popular & Trusted | Huge Community | Free BTC
by
BTCForum1230
on 21/09/2016, 20:37:19 UTC
After a month, the ticket has finally been resolved. It took multiple PMs to MICRO and Stunna, who have still not replied since, after giving assurance that it would be resolved "very soon" and acknowleding the ticket as a "top priority." Two tickets had to be created through the Support Ticket system. Nevertheless, the ticket has finally been resolved with a bonus added.

Mladen was the one to address both tickets. The first ticket, he stopped replying to after a few replies back and forth for whatever reason. The second ticket (same issue as the first ticket), however, was resolved within 24 to 36 hours of its creation.

Moral of the story? Create multiple tickets...
Post
Topic
Board Gambling
Re: Primedice | Most Popular & Trusted | Huge Community | Free BTC
by
BTCForum1230
on 20/09/2016, 17:18:53 UTC
Still waiting for this...lol

Same here. I think we have to follow facebook for further notification Cheesy LEts go!

Please check now! Sorry

Still awaiting update on ticket 15670 Stunna...

It's been about a month now...

Still "unauthorized" login........
Post
Topic
Board Gambling
Re: Primedice | Most Popular & Trusted | Huge Community | Free BTC
by
BTCForum1230
on 19/09/2016, 23:40:26 UTC
Hi everybody,

How long does it take? Primedice Support reply to me.


sorry if my langguage is not good. I was an Asian man.

I used Google Translate. To Tell you.

Did you raise a ticket on primedice. If you did, it will take up to 24 hours to respond to your query. If you want a faster service, you can contact MICRO directly here and he will be able sort you out. I hope this helps

thank you very much
I will wait and follow

Hey,
I just replied to your ticket.

You have not replied to my ticket... It's been a FULL MONTH NOW. What is going on? You and Stunna both assured me this issue would be resolved and I have not heard ANYTHING BACK YET. TICKET 15670!!!!!!!!!!!!!!!!
Post
Topic
Board Gambling
Re: Primedice | Most Popular & Trusted | Huge Community | Free BTC
by
BTCForum1230
on 08/09/2016, 23:36:09 UTC
Three weeks... What's the status... Already PM'd Stunna and MICRO. Received one response from MICRO. Nothing from Stunna. No replies received since... TICKET 15670...................

UPDATE: Received reply from Stunna

Awaiting next reply...
Post
Topic
Board Gambling
Re: Primedice | Most Popular & Trusted | Huge Community | Free BTC
by
BTCForum1230
on 30/08/2016, 22:06:42 UTC
So clearly my posts are being ignored for whatever reason. This was "marked as solved" but I never received any emails about it and logging in still shows "unauthorized". Any updates or ETA on what's going on? Ticket: 15670.
Post
Topic
Board Gambling
Re: Primedice | Most Popular & Trusted | Huge Community | Free BTC
by
BTCForum1230
on 28/08/2016, 23:55:01 UTC
my account was cant logging in i write on email support about this but they slow respons
and M on PD was suggest me to write here
please MOD help me
my user name
1 janicebear (unauthorized)
2 paulpalmer (unauthorized)
2 payno (lost my phone cause i cant logging in without 2fa)

sorry if my langguage is not good.
help me please i confused play with new account.

thanks,
regards

Hey,

All accounts that are left pending had some specific issue for us to fix . Dev promised me it will be sorted out today. So should not take more than 48 hours for all to be sorted out. We will include even bigger bonuses for people that waited this long.

So, is this ticket (15670) one of the ones still pending?
Post
Topic
Board Gambling
Re: Primedice | Most Popular & Trusted | Huge Community | Free BTC
by
BTCForum1230
on 28/08/2016, 21:27:22 UTC
I don't understand. My issue still exists, but this user had his issue resolved (and a bonus) because he asked about it multiple times in an aggressive manner? Please assist me with the ticket #(15670) I've provided or at least let me know what more I could possibly do to have it resolved in a more expedited manner.

Thank you.

i think your ticket is simply older than mine. i was 15562

Ah... Yes... Fair enough...  Lips sealed

Hey,

I replied to your ticket and its marked as solved.
Check your email.

Hello,

I haven't received any emails about this for a few days. Also, I tried logging in and I'm still receiving "unauthorized".

To be clear, this is the ticket #: 15670.

Thank you.

Bump...
Post
Topic
Board Gambling
Re: Primedice | Most Popular & Trusted | Huge Community | Free BTC
by
BTCForum1230
on 26/08/2016, 00:05:26 UTC
I don't understand. My issue still exists, but this user had his issue resolved (and a bonus) because he asked about it multiple times in an aggressive manner? Please assist me with the ticket #(15670) I've provided or at least let me know what more I could possibly do to have it resolved in a more expedited manner.

Thank you.

i think your ticket is simply older than mine. i was 15562

Ah... Yes... Fair enough...  Lips sealed

Hey,

I replied to your ticket and its marked as solved.
Check your email.

Hello,

I haven't received any emails about this for a few days. Also, I tried logging in and I'm still receiving "unauthorized".

To be clear, this is the ticket #: 15670.

Thank you.
Post
Topic
Board Gambling
Re: Primedice | Most Popular & Trusted | Huge Community | Free BTC
by
BTCForum1230
on 25/08/2016, 01:03:19 UTC
I don't understand. My issue still exists, but this user had his issue resolved (and a bonus) because he asked about it multiple times in an aggressive manner? Please assist me with the ticket #(15670) I've provided or at least let me know what more I could possibly do to have it resolved in a more expedited manner.

Thank you.

i think your ticket is simply older than mine. i was 15562

Ah... Yes... Fair enough...  Lips sealed
Post
Topic
Board Gambling
Re: Primedice | Most Popular & Trusted | Huge Community | Free BTC
by
BTCForum1230
on 25/08/2016, 00:17:58 UTC
It has been resolved plus a bonus. thank you.

I'm glad that you are somewhat happy with the outcome.
Thank you for your patience.

I don't understand. My issue still exists, but this user had his issue resolved (and a bonus) because he asked about it multiple times in an aggressive manner? Please assist me with the ticket #(15670) I've provided or at least let me know what more I could possibly do to have it resolved in a more expedited manner.

Thank you.
Post
Topic
Board Gambling
Re: Primedice | Most Popular & Trusted | Huge Community | Free BTC
by
BTCForum1230
on 24/08/2016, 03:13:16 UTC
Username: MikeTheMug

Still unauthorized access and just email asking to give last transaction id, no way in hell can I find that, so I guess account is gone forever, oh well lesson learned and bitcoin lost.

Hey,

We will find a way to verify your account. Don't worry .

Hi MICRO,

How would we possibly keep track of the last txid? I understand it's something unique for you guys to identify who is who, but that's pretty tough to keep track of -- especially, without a heads-up. I've provided other info the email asked for. Also, the one replying to the email has been great and very responsive. However, without a txid, what will happen? Ticket: 15670.

Thank you.

Hey,

It doesn't have to be last txid.

You can easily find it in any wallet that you use. It has to have transaction logs.

Thanks for the reply. I've replied to the last email received on the ticket with the information. Hopefully, all will be fine now.
Post
Topic
Board Gambling
Re: Primedice | Most Popular & Trusted | Huge Community | Free BTC
by
BTCForum1230
on 23/08/2016, 21:55:44 UTC
Username: MikeTheMug

Still unauthorized access and just email asking to give last transaction id, no way in hell can I find that, so I guess account is gone forever, oh well lesson learned and bitcoin lost.

Hey,

We will find a way to verify your account. Don't worry .

Hi MICRO,

How would we possibly keep track of the last txid? I understand it's something unique for you guys to identify who is who, but that's pretty tough to keep track of -- especially, without a heads-up. I've provided other info the email asked for. Also, the one replying to the email has been great and very responsive. However, without a txid, what will happen? Ticket: 15670.

Thank you.