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Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 13/08/2014, 16:17:05 UTC
We apologize for the delays and the offline time.
All withdrawal requests are being processed and tonyq and faince222 will each receive 0.03 as comepnsation for their troubles.


We promise a better product is on the horizon. More sports, more liquidity, better support.
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Board Gambling
Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 13/08/2014, 15:07:13 UTC
Tonyq your withdrawal request has been approved and paid. It was delayed only due to problems with hosting (bitcoin hostings suck).
So we gave you free 0.1BTC and delayed you few hours with your withdrawal. We thought we were going to be partners and did not expect such petty bickering.
I assume you dont want to work with clowns?


Both reliability of service(no outages @hosting) and liquidity(more betting players) will be improved soon. Please be patient, we are in Beta still.
We apologize for the offline time but we assure you that we are not scammers Smiley
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Board Gambling
Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 04/08/2014, 17:46:55 UTC


My support message from around a week ago, where I requested to have a bet from the 17th settled, has still not been dealt with.
We are trying to find the issue, it seems to be a very rare bug with the settlement. We will settle it today however and send you a compensation for the wait, very sorry about that.

xoomo - we will add more sports within 2-3 weeks, MLB and tennis for sure, we are considering also other options.

Thanks, what was worrying was the lack of communication for a few days, esp when a few people have reported withdrawals not coming out.


I agree, we'll try and do better. Sometimes a small team with many tasks ends up overlooking customer support in favor of some more urgent issue.
As we get close to launching officially such issues will be solved.










'xoomo - we will add more sports within 2-3 weeks, MLB and tennis for sure, we are considering also other options.'


Any chance of adding martial arts?


Yes, for sure, UFC and maybe Bellator, still debating that.
Should expect new sports before end of this month, as well as many other improvements that we'll post as changelog.



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Board Gambling
Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 01/08/2014, 11:23:35 UTC
My support message from around a week ago, where I requested to have a bet from the 17th settled, has still not been dealt with.
We are trying to find the issue, it seems to be a very rare bug with the settlement. We will settle it today however and send you a compensation for the wait, very sorry about that.

xoomo - we will add more sports within 2-3 weeks, MLB and tennis for sure, we are considering also other options.
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Board Gambling
Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 25/07/2014, 10:29:12 UTC
Thanks for the feedback, decent idea, we will add ti the update we are working on.
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Board Gambling
Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 23/07/2014, 18:26:54 UTC
Today we will perform another maintenance, again between 23:00 and 01:00 GMT. We are very sorry for the inconvenience, the site will be down during that time.
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Board Gambling
Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 22/07/2014, 17:13:28 UTC
Hello, we are glad to hear everything is fine Smiley We are considering some options in the user interface to make it more clear and avoid such confusions in the future.
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Board Gambling
Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 22/07/2014, 13:57:59 UTC
We want to announce that we will be performing a server maintenance between 23:00 and 01:00 GMT today, so the site will be down. We are sorry for any inconvenience this might cause.
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Board Gambling
Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 22/07/2014, 09:39:08 UTC
We did and we answered, as explained here, there is a manual approval of withdrawals, we already paid your first one from few days ago and within 2 hours will pay the one you requested today.
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Board Gambling
Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 20/07/2014, 06:58:15 UTC
We will at some point soon. As for the partial fills - as we said a few times, give us another 10-15 days to finish the beta period and we will invest in attracting more players in order to have better liquidity. For now we want to make sure there are no major bugs and security issues.
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Board Gambling
Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 19/07/2014, 21:22:08 UTC
It will be based on bets, but we will also have a referral system soon. The referral system will be probably based on lifetime commission share, but we haven't decided yet.
The current loyalty program can be seen here (although it will be changed slightly soon) as also our other promotion - the monthly leader board, which is not active yet, but will be from the middle of August:
https://betabit.co.in/promos
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Board Gambling
Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 18/07/2014, 16:40:23 UTC
4% of the net winnings and we have a loyalty program that might lower that up to 2%.
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Board Gambling
Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 17/07/2014, 19:22:00 UTC
The issue is not with the amount, it is with the fact there are big differences from what the balance should be and what it is. We will continue the communication through our support system.
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Board Gambling
Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 16/07/2014, 18:49:44 UTC
I've been waiting on a withdrawal since July 7th...
As stated before, there are withdrawals that are from players, who's balance should be 0. All other withdrawals have been paid, pls, write us through our support system.
All withdrawals that are legit, which means there are no suspicious stuff such as difference in balance etc (potential exploit attempts) will be paid within 24 hours max, most cases it will be for a much shorter time. Excuse for that waiting period, but we are still in beta and the risks are currently too high, since there are a number of attempts to hack the site, exploit bugs and stuff like that already. We are handling them well, but we don't want to rush things.
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Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 16/07/2014, 07:35:14 UTC
This is the first time we are hearing about such thing, but will investigate it today and will return any funds, if there is such an issue.
@LPCBTC - as I told you, we wrote to you via our support system, your balance should be 0, according to our betting history, yet you somehow requested 3 withdrawals. Check your inbox and answer us, please.
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Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 15/07/2014, 15:15:38 UTC
We will soon add the option to have a "bookie view" and hide all "lay" boxes, so the site will have the look of a traditional bookie for people who prefer it that way.
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Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 14/07/2014, 19:39:52 UTC
Well, pretty much what ctaltdefeat said - the team on the left is home team and the one on the right is the away team. And I guess 1 X 2 are pretty standard terms in sports betting.
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Board Gambling
Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 14/07/2014, 16:11:18 UTC
We will add interactive tutorial soon, but currently there is information in the bet slip, that states: Back (bet for) and Lay (bet against) the outcome you've chosen. The easiest way to recognize what's happening is to watch out for the colors - red means you are betting against the outcome and green means you are betting that it will happen.
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Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 14/07/2014, 10:34:32 UTC

No,no don't fuck it! This is a great concept, they may be better than betfair because they go bitcoin.Give them a chance.They need more traffic and more sport events,there is no affiliate program so we should share the url with friends, i added link to my website.I understand when i lose other bettor wins not the site.That's why they may not have money for promotion like big guys where your loses go to their pocket
We actually will invest in attracting more players and add more sports, but we still are in beta and our priority is the security of the site. Please, be patient, we've faced multiple attempts of abuse and want to be sure we are protected, before making a big marketing push. Btw, some of the abuse attempts come from people, that are complaining in this thread.
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Re: BETABIT.co.in - The Bitcoin Betting Exchange - Now in beta
by
BetaBit Support
on 14/07/2014, 10:20:20 UTC
That's because your balance should be negative based on all bets and transactions. We will write you today, but we recommend you to share how did you manage to do it.