Definitely a phishing attempt! Thanks for the heads up.

We should have a solution for you in the very near future!

-Mandrik

It's back to six.

This issue should be fixed now. Sorry for any problems!


I think we all disliked it, and this has since been changed. Hope the new look is easier on the eyes.


I still check this forum out, but sorry for the non-replies lately. You can always submit a ticket at blockchain.zendesk.com, and I will respond within a few hours. We have a lot of exciting changes coming up in the near future!

-Mandrik

Still having any problems?


You can open a ticket here - https://blockchain.zendesk.com/. We reply within hours when you do. Keeping tabs on forum posts isn't the best way to interact with users, but it is still be beneficial for this thread to exist. Also, our transaction fees are based on this - https://en.bitcoin.it/wiki/Transaction_fees. The minimum fee cannot be lowered until the protocol is changed.


I tested this out, and it worked fine now. Let me know if you still experience any issues scanning keys.


To say Apple isn't the biggest fan of bitcoin right now would be quite the understatement. Hopefully we can have an update in the near future for iOS devices.

You definitely can have the same email address for multiple wallets.

Hey all, sorry about email notifications not being sent! The issue is now resolved, and you should receive 2FA links again.

We're extremely limited in what we can do for issues involving passwords not working. We can help track down lost identifiers, reset two factor authentication & IP locks, and even provide a history of backups for a user's wallet. Unfortunately if the password does not work then there is nothing more we can do. We have the lost password mnemonic page (https://blockchain.info/wallet/forgot-password?guid=). Whenever a password is changed by a user they need to make sure to note the new mnemonic. Otherwise the old password will still display when you enter the old mnemonic in. We certainly don't want people to lose access to their funds, so we try to offer as many backup plans as possible.

I wanted to thank everyone for their support and feedback over the years. Blockchain.info surpassed 500k wallets yesterday, and we celebrated by giving away 10 bitcoins to the 500,000th wallet. You can read more about it here - http://www.reddit.com/r/Bitcoin/comments/1pgqm5/the_owner_of_blockchaininfos_500000th_wallet/.

Thanks again! The bitcoin community rocks.

Piuk actually posted about this - https://bitcointalk.org/index.php?topic=40264.msg3308975#msg3308975. I'm sure more details will be released as Trezor starts to be used.

I'm keeping track of all these suggestions, because we're constantly trying to improve the site. Thanks so much for the feedback so far!

I'll add these to the suggestion box.


I'm checking into why this isn't on the Firefox app page. If what you are reporting about 1.98 was widespread, then it may have been removed until this can be resolved.

I've had a couple other users note this change in the last week or so. I already sent this off to Piuk, but thanks for the heads up!


I'll pass this suggestion along, but in the meantime you can use a different QR scanner app to get a copy of the secret key. If you ever need to reset two factor authentication, then you can just submit a 2FA reset request. We usually process these within 12-24 hours max (I check them multiple times a day).

I'm aware of this problem and trying to contact Ben for help getting it resolved.
I have also not been able to reach him,  but I am sure he will address this issue ASAP.
I'm sorry that the only thing I can do at this time is ask for you to wait a little bit longer.

What is your ticket number?
I will look into it and see if I can help you.

Please feel free to re-upload them anywhere you would like.

Blockchain.info is pleased to announce a great new set of instructional videos on how to create and use Blockchain.info Bitcoin wallets.
Please spread these videos to all your friends.

That means:
1. Facebook
2. Google+
3. Twitter
4. Other message boards where people might be interested
5. Anything else you can think of.

Please help spread the word about how easy it is to use Bitcoins!

Videos:
1. Bitcoin Setup How-to--Create Blockchain Bitcoin Wallet
2. Bitcoin Wallet Setup How-to--Enabling Secondary Encryption
3. Bitcoin Wallet Setup How-to--Install on Android
4. Bitcoin Wallet Setup How-to--Install on iPhone
5. Bitcoin Blockchain.info Setup How-to--FAQ & FYI

Hi everyone, 

There are a couple of issues with the Pingit service currently.

1.  Overwhelming demand.
The wallet that holds the coins for these transactions has been depleted several times.

2. User error
Some users are not using the correct confirmation number etc,   so the system is not able to process there order even though the payment was sent.

3. Some other error
Unfortunately the site's owner, Ben,  is on vacation until Oct 5th. There are a number of users who have sent their payment but have not received their bitcoins yet.  This is not a scam, and I understand the frustration,  but it will need to be addressed by Ben himself,  so please be patient until Oct 5th.

For now,  I recommend refraining from using the service until Ben is able to address the current bugs.
All the other features of the site should be fine.

Thank you all for using Blockchain.info

But I am still here to help the best I can.

I'm sure Piuk (Ben) is super busy adding all the new features to the site.
Feel free to email me at help at blockchain.info and I will do my best to help out.

Blockchain_Helper is here to help!