FTX KYC Status On Hold. FTX requested new documents supporting claim amount to process KYC submission.
Hello all,
I sent 3 bank statements to the FTX support centre for KYC but got an email from them, It stated below:
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Thank you for providing additional documentation. At this time additional documents are still needed for the KYC verification process. Source of Funds documents must support your claim amount when converted to USD. The documents that you have submitted do not support your claim amount.
Source of Funds: Please provide one of the following from the list below with all pages. We can not accept credit card statements.
3 Bank statements issued for the past 3 months - balance must support claim amount in USD
3 salary or income slips issued within the past 6 months
Last filed income tax statement (2022)
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I can only provide bank statements as I haven't had work for some time. However, it stated that the bank statements' balance must support the claim amount in USD. it doesn't make sense at all. I emailed them and asked why the balance must support the claim amount in USD but they haven't replied to me.
Does anyone have the same experience? I don't have the balance to support the claim amount in USD. What should I do?