I was surprised when I saw your announcement thread here, because for the past few days I have been seeing your Facebook ads. Due to crypto users sometimes using Google to search for crypto, Facebook is showing me crypto ads. However, it's good to see you here. The announcement thread and website look good to me. Hope you will provide better services to crypto users. We really don't want to see any allegations against you. So always try to provide better service and customer support.
I am most curious about SWIFT service. But sadly I can't see my country there. Still, I was wondering about using SWIFT transactions for my USD account. But fees seem pretty high. When going to transfer 1000 USDT, it does show I will get $950 only, which is pretty high exchange rates, or you charge quite higher. I believe you will get a lot of customers if you make fees more flexible.
Hello, The Cryptovator. Thank you for your valuable feedback on our ads, announcement, and website! We're glad to hear you found them helpful and appreciate your emphasis on service quality and customer support.
Regarding your interest in SWIFT and the fees: To assist you better with SWIFT service availability and clarify the fee structure for your USD account, could you please let us know which country you are located in? Also, if there are any other methods you've looked for but couldn't find, please mention them.
Transfer fees and exchange rates can vary significantly by country and method, and knowing your location will allow us to provide you with the most accurate information and explore the better options for you.
We look forward to helping you!