I am in the same situation as many people here and extremely unhappy about it -
order was placed April 19
Finally got tracking number May 2 - but has not shipped
I've been trying to reach Inno about this but so far the only reply I've gotten:
"Dear Customers,
For this pre-sale, once we give the tracking number to you which indicates that we have already prepared the goods separately and delivered them to the freight forwarder. Afterwards, the work is carried out by the freight forwarder to deliver the goods to the corresponding transporter (eg DHL, FEDEX, etc.), and entered its system for everyone to query. Regrettably, we do not have enough efforts and measures to monitor the work of freight forwarders at present. This has led to delays in a small number of shipments. Everyone (customers) put forward opinions and feelings of anxiety we all identify with. We also welcome you to contact us through the appropriate purchase channels. Thank you again for your support and welcome everyone to continue to give our opinions and suggestions on our work!"
At this rate the 2nd batch will ship before I receive my order!!