My problem is identical, but it has not been solved since January 13th. I ask the support service to respond and restore access to the account. Nick - Shniperson

There is no support service response. What a strange attitude towards users.

Hello!
 
When you try to log in to your account appears the inscription "User not found or account deactivated" create a contact support, through the form on the website, it is not possible - "Our support ticket queue is full. Please come back in few hours".
Login - Shniperson
 
Currently, after a couple of messages about the absence or deactivation of the user, the C-cex address displays a white screen of death...
 
Please regain access to my account.

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