I'm in shock by the phrase: 'Said that they removed $2500 and put it aside'
imagine that you go to bank and bank say - you very rich and in this case we put your money in our pockets.

you'll never know beforehand where you can find and where you lose profit.

mobile sms can hack, password too.
But it is very expensive to hack sms.
hacking password is very much depends on its complexity.
And of course viruses - they like windows and windows like them.