Ninjastic
Search content
Sort by
Showing 5 of 5 results by Dellamarta
Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Dellamarta
on 08/02/2018, 07:03:49 UTC

WARNING  !!!
MISSING 5000eur on KRAKEN, (on hold for a month now).
no NORMAL response from support



please, dont tell me to escalate my ticket and thank me for my patience...
done to many times
Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Dellamarta
on 06/02/2018, 07:59:28 UTC
im hearing this, our team will reach you as soon as possible for month now. still 5000 eur are on hold, no normal response
Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Dellamarta
on 04/02/2018, 10:21:57 UTC
@Kraken-Septimus

i didn't noticed your answer about where are my funds ? and why are customers money being on hold for this long time without a reason ?
Ps. i escalate ticket at least once daily, no normal support answer, just that they will inform me once they will sort the things out, and wall of silence. (this was two weeks ago)
Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Dellamarta
on 03/02/2018, 10:25:25 UTC
Quote from: Kraken-Septimus on February 02, 2018, 07:07:20 PM
Quote from: Dellamarta on February 02, 2018, 08:15:52 AM
@Kraken-Septimus
Im having and missing deposit of 5k eur since 8th of January 2018 (On Hold, and no support at all).

registered here, because i see support does answer something on here.

ticket was created and escalated MANY times
ticket no: 1321093

no genuine response, just copy/paste messages "we will let you know then its sorted out" (wow, thank you)

there are many similar cases being reported on krakens twitter page, kraken just gave up responding same "lest as know your ticket we will escalate your ticket for you"

Waiting for response on here !

Quote
Hi Dellamarta. If you have already escalated your ticket then one of our agents will be with you as soon as possible. Thank you for your patience.

Oh, no kidding ?, one of your agents will be with me as soon as possible, i dont need them to write same crap, that they will contact me once its resolved,
i need my Stolen funds to be with me ASAP

getting your ridiculous messages for weeks now,what is your ticket, escalate ticket, agents contact asap.. blablabla, no real Support at all


WARNING ABOUT DEPOSITING YOUR FUNDS TO KRAKEN  !!!

I Somehow started to think that you have some serious liquidity problems, that you are trying to keep low
Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Dellamarta
on 02/02/2018, 08:15:52 UTC
@Kraken-Septimus
Im having and missing deposit of 5k eur since 8th of January 2018 (On Hold, and no support at all).

registered here, because i see support does answer something on here.

ticket was created and escalated MANY times
ticket no: 1321093

no genuine response, just copy/paste messages "we will let you know then its sorted out" (wow, thank you)

there are many similar cases being reported on krakens twitter page, kraken just gave up responding same "lest as know your ticket we will escalate your ticket for you"

Waiting for response on here !