You have cheated our casino. Upon thorough investigation, we discovered that this user had manipulated the system, leading us to confiscate their winnings. It's important to note that if our intentions were dishonest, we could have rejected the KYC process. However, we are committed to transparency and have no intention of seizing funds from our users. While we would like to provide evidence, doing so would expose our investigative methods and potentially enable individuals to bypass our system.

It's not normal. I don't have direct access to that. Otherwise, I could have an instant update why it's getting delayed although it's possibly because of the holiday. I apologize for the inconvenience. Please DM me your username. I'll boost this for you.

🎉 Happy New Year, Beloved Members of COINS.GAME! 🎰

We extend our heartfelt gratitude to each and every one of you who has been a part of our thrilling gaming community ❤️

🎄 In the spirit of celebration, we want to assure you that the upcoming year holds even more excitement, surprises, and joyous moments for our beloved players 🥳 Anticipate a cascade of thrilling updates that will elevate your gaming experience to incredible heights🎢 Brace yourselves for exhilarating tournaments that will put your skills to the test and provide the adrenaline rush you crave 😎

🎁 💸 💥 Get ready for a plethora of dazzling drawings and exclusive gifts, because you deserve nothing less.

🥂 As we embark on this journey together into the new year, let's raise our virtual glasses in unison to the shared memories, victories, and camaraderie that make COINS.GAME an extraordinary community. We wish you fortune, joy, and endless excitement in the coming year.

 Cheers to 2024! 🎊

Sorry for any inconvenience. Have you got your withdrawal processed? Are you in touch with your personal support?

We have been paying rest of the fee (anything more required than 5000 sats) till today but we just have adjusted this to 0.001 BTC. I know this doesn't sound good but prior to this change, we have paid a lot of fees from our pocket. We will adjust the fee again once on chain fee changes.

We are trying our best to provide some additional bonuses. We are trying to change some of the approaches to see how they work. If we don't get enough positive feedback, we are always ready to revert back the changes.

Thank you for sharing your feedback. In the next update, we will consider adjusting this if we get more similar feedbacks from the community.

Thank you for sharing your feedback. We are always open to create a better place for the community.

Withdrawal problem was an issue when we had update. That doesn't exist anymore. Otherwise, you would see more questions here.

Thank you a lot for sharing all these. Again, we are extremely sorry for the inconvenience.

I have already forwarded this to the respective team and got an update. They are working on fixing this too.

We apologize for the delay in deposits.

As far as I'm concerned, there's a technical issue from the payment provider side. They are working on fixing it. As soon as it gets fixed, all the payment will be processed.

Funds are SAFU.

Yeah. Besides, we have promo code in telegram. Feel free to check out and grab them.

You will be required to fill up the information. It's primary-level KYC. You will only be required to go through KYC verification when we will find unusual activities.

We are extremely sorry for your loss. Sometimes, we have no choice but to investigate which may cause some delay in the withdrawal process.

We are happy that you are enjoying the reward. We are constantly looking for new ideas.

Thank you for the suggestion. I will forward the message to the team. It sounds good to have stats.

Have you ever had a look at our Instagram- https://www.instagram.com/coinsgame_casino
Feel free to check out. We run a few contests there. Participate and win some rewards.

It's a bit unusual. I have checked them all and asked one of my colleagues to check out if there's anything unusual. He also reported to me that everything is working fine.  I have asked the respetive team to have a look.

I will check this. In the meantime, can you please contact the support in regards to this issue?

I already have forwarded the feedback but it will take time for sure. I can't share an ETA at the moment as I haven't got an update regarding this yet.

We have checked on our side and we found no problem. Since our users still have issues, we are trying to find out any possible bugs and fix them ASAP.

Sorry to hear that some of you encountered problem with crash game. I have already forwarded this to the team.
This happens mostly due to poor internet connection or when you are offline. Otherwise, it should work perfectly though.

We sincerely apologize for the inconvenience.