I'm in IRC quite a bit and can say Dave has been nothing but tolerant of the grief he is catching on Tom's behalf and has followed up on what he says he will do. Keep in mind that he is the one that did the CC refunds, even the last ones off the clock. Tom is the one behaving badly. Let's not throw the baby out with the bathwater. He was just an employee dealing with a crappy situation. He also did all he could to get the btc customers paid back, WTF do you expect him to do if he doesn't have the btc wallet?
X Customer
Sorry Tom, but +1 for Scammer tag. (You still owe me $ Tom, not for a refund, for time you agreed to pay me for.) I've been private about it but you are acting like a scam artist. If you cared about your reputation you could have talked to your customers, kept your word and you'd still be in business. Hiding is not what honest people do. It's just not.
Cablepair = scammer