NOT!


I have sent 1 email a week for 6 weeks to support@cex.io

and not received a single response

I'll try that
any particular blog or just any random blog?

how long you have to wait?

I'll try twitter

When I say I have sent 3 emails.. I have waited a week between each email (to give time to reply).

I can and have reinstalled authenticator (I could reinstall on another phone but what would be the purpose?).

I use Googles authenticator app http://goo.gl/Jyr3YK

It got uninstalled when I sent my phone off to be fixed and they factory reset it... (but, to best of my knowledge, large OS updates, uninstall many apps and then re-install them automatically as part of the upgrade process, it is a known problem with (some/this) authenticator that it doesn't save the accounts (hence the need for authy?)... I didn't know this at the time... I was not aware of any benefits to using authy, never crossed my mind that un-installing and then re-installing the authenticator app would cause this issue... Josef27, seems silly to need a third partry app to make a security app functional in real world situations?)

http://goo.gl/YUORtK others are having similar issues, sadly the link they supply to googles specific issue is a dead link.

The authenticator does not appear to save accounts. (This whole authentication process is still new to me, so I am finding these problems as they arrive).

To add an account to the authenticator it requires a special code, to get that code I need access to my account... catch 22

Just thought I'd both share this and (hope they are reading this an do something)

I have an account with cex.io / ghash.io

I have bitcoins in my account.

I smartly set up 2 step verification.

All good yes?
One of the problems with 2 step verification (using the phone app) is that if you swap, lose, or simply upgrade the software on your phone or anything that means you need to re-install the authenticatior app You need to access your account to set it up again. The problem with cex is there is no way to access your account without the authenticator. All my emails to CEX.io have been ignored (to the point where I have no idea if they are receiving them... and of cause it is impossible to submit a ticket without first logging in.

anyway... my experience with cex, enjoy

Get Win32DiskImager here (assuming you are working on Windows)
get SDFormatter here
put your SD card for RaspberryPi into you SDcard reader
Format it using SDFormatter
download the latests firmware from here (select: openwrt-brcm2708-sdcard-vfat-ext4.img)
install that image onto your newly formatted SD card  using win32Diskimager

connect your pi to your router, not your computer (windows - I am hopeless with linux, and have not managed to access the control panel directly via Ethernet connected to the computer)
Boot up your pi,
wait
if you have your pi plugged into hdmi onto your TV, when it completes boot and states .. something.. something entering forwarding state.. or something (can't remember the exact line),
(if the display keeps repeating the same message over and over, then that is where it is stuck, google the message.. but be patient, raspberry Pis are slow)
point your browser to 192.168.0.100
If you see it, log in using no password, and change the Network > edit > Protocol > change to DHCP Client
Now your router will give the pi a IP address.. view your routers configuration to identify it or get IP Scanner

If, like me, your router won't allow you to address 192.168.0.100 (or any of the 192.168.0.xxx range) then you need to log into your router settings and change the IP range from whatever to something like 192.168.0.1 - 192.168.0.150 you should then be able to find it, you can then change it the openwrt settings to DHCP and remove any changes you have made to your router.
Hope that helps
after finally talking to the Avalon devs they suggest, ignore the default settings on the cgminer configuration page and use voltage to 7250, change the frequency to 500
Posted from Bitcointa.lk - #LjFrLly5lWOyMtLA

I did try but its hard to find something that relates to them
Posted from Bitcointa.lk - #OroSKOas5iwa8ChL

perhaps they just avoided my conversation because it said the modules were borked.
wanna share some of that knowledge? had mine running for 8 hours now but the longest "elapsed time" in the status tab is no longer than a few minutes (that I've noticed).
I can hear them restarting every few minutes.
My pool says I'm generating +35% invalid shares (and rising) (was 15% when I left alone last night).
I have a DH% of 4.7, 8.9, and 11.8 and the literature suggests not going beyond 2%
So any tips would be awesome, thank you
Posted from Bitcointa.lk - #lOEiS37YmMJ0CLac

try going here
http://downloads.canaan-creative.com/software/avalon2/latest/tl-wr703n-v1/20140526/
Posted from Bitcointa.lk - #5VdpO7W7cSpXTyNO

any idea what everything else means?
Posted from Bitcointa.lk - #jyo08Pv7IX5brqdc

You still need help?

Finally got it to work
could you explain what is shown here plz
from the cgminer status
Summary

Elapsed 14s

GHSav 851.688

Accepted 69

Rejected 2

Discarded 10

LocalWork 87

NetworkBlocks 1

WU 299

BestShare 6,649

I have a niggling feeling Elapsed is the time that the modules have run without restarting.. never for longer than a couple minutes not sure what the rest means though

ok.. so working.. but not great
speed at pool seems to be WAY low.. with 15%-18% invalid.. but working
Posted from Bitcointa.lk - #1OEsFI2qTyOtCjRZ

done but still not working... at least the Avalons are not firing up and still not doing anything.. seems like the cgminer isn't active something is changed!!

WORKING... don't know what's changed but they are working... (only thing that's different is that today I'm at a different address with a different machine.. and had to reload everything  from scratch again..

Much thanks o/
Still, though, Avalon support is pants!
I have gone from knowing nothing of Linux to knowing next to nothing
(now for the tweaking:confused:)
Posted from Bitcointa.lk - #0977xBcb2qqSOtX2

now the pain of accessing 192.168.0.100 (I seem to only be able to access this by expanding changing router ip address range to 192.168.0.xxx)
Posted from Bitcointa.lk - #oO50PfBnFqvzIXXG

I have tried with the miners linked, and (current set up) each connected to usb individually.. I have noticed although document says can link 4, they don't like address 0 (no jumpers)
Posted from Bitcointa.lk - #fgBnnawBxfuZrbM9

I have tried everything almost evertything... I have just finished reflash.. let me get access.. brb
Posted from Bitcointa.lk - #ojUk01yXM3FMEClH

yes
.. but I was just about to factory reset all my changes.. by formatting the SD card and reinstalling the openwrt from here
http://downloads.canaan-creative.com/software/avalon2/latest/pi-modelb-v2/20140526/
Posted from Bitcointa.lk - #KMIxBM1o78ucnMZo

messaged you
.. although I may have borked it.. I upgraded cgminer to 4.3.3.. and now it is auto restarting
Posted from Bitcointa.lk - #ePzYZ08qI11yXwH0