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Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 03/02/2014, 14:39:00 UTC
That's how it looks like when people learn about thread safety and atomicity for the first time in their life - AFTER coding an exchange platform. Roll Eyes

Just try it out, there is an API after all...

Also for the record,
Tomorrow, Tuesday,
will make 1-week from
Wednesday last week the 29th
since I made my withdrawal request.

You guys need to really take a look at
that new withdrawal policy you have implemented,
Don't see how anyone could think that is good business practice,
You are only going to lose customers behind having a police like this in place.

Seriously !
Today, Monday, is the second business day since your withdrawal request (Friday was a national holiday in HK).

Monday is also a public holiday in HK ...


Another Freaking Holiday, Perfect !
even more so now . . . .
If they knew they had a "National Holiday" coming up,
then they should have put that "Stupid Withdrawal Policy"
aside and took care of their International Customers,
No one wants to wait a Freaking Week for a Withdrawal
to take place
, it's their Holiday(s), not ours !

To be fair, Bitfinex is incorporated in Hong Kong. You should observe the rules in Hong Kong.
Every country has its own calendar, do you think the bank in your country will process your deposit / withdrawal if it is your public holiday?

I think Bitfinex has made the announcement in advance and they have tried to minimize the withdrawal time by temporary changing the bank to Hong Kong. (The holiday in China is even longer)


In Short,
"CoinSetter.com",
No 5-Day Holidays in the Western Hemisphere,
They are out of New York and sent me an invite !
https://www.coinsetter.com
In the Western Hemisphere !

Appears to me that Exchanges in the Eastern Hemisphere
such as BitFinex, BtcChina, Huobi, ANX, MtGox and worst of all Global,
have little or no concern for their Western Hemisphere Customers.
Just because the world comes to a complete stop in the Eastern Hemisphere / China,
does not make it so for all the world, any company doing business on a International Level
should be aware of this, only serves to a loss in Customers to ignore it.

Don't think that either one of my LandLords want to hear,
"Sorry, I'm waiting for my funds to arrive from China / Hong Kong, but they are on a 5-Day Holiday",
Does not quite cut it or fit the bill.

They changed the bank to Hong Kong to avoid the new China Regs because Hong Kong is a Special
Economic Zone at least until whatever year in the future before China also ruins that zone, it was not
in an effort to serve their Western Hemisphere Customers any better, it was self-motivated with their
own interests in mind.
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 03/02/2014, 14:10:52 UTC
That's how it looks like when people learn about thread safety and atomicity for the first time in their life - AFTER coding an exchange platform. Roll Eyes

Just try it out, there is an API after all...

Also for the record,
Tomorrow, Tuesday,
will make 1-week from
Wednesday last week the 29th
since I made my withdrawal request.

You guys need to really take a look at
that new withdrawal policy you have implemented,
Don't see how anyone could think that is good business practice,
You are only going to lose customers behind having a police like this in place.

Seriously !
Today, Monday, is the second business day since your withdrawal request (Friday was a national holiday in HK).

Monday is also a public holiday in HK ...


Another Freaking Holiday, Perfect !
even more so now . . . .
If they knew they had a "National Holiday" coming up,
then they should have put that "Stupid Withdrawal Policy"
aside and took care of their International Customers,
No one wants to wait a Freaking Week for a Withdrawal
to take place
, it's their Holiday(s), not ours !

Think I will give these guys a try, "CoinSetter.com",
They are out of New York and sent me an invite !
https://www.coinsetter.com
In the Western Hemisphere !

Appears to me that Exchanges in the Eastern Hemisphere
such as BitFinex, BtcChina, Huobi, ANX, MtGox and worst of all Global,
have little or no concern for their Western Hemisphere Customers.
Just because the world comes to a complete stop in the Eastern Hemisphere / China,
does not make it so for all the world, any company doing business on a International Level
should be aware of this, only serves to a loss in Customers to ignore it.
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 03/02/2014, 13:36:33 UTC
Also for the record,
Tomorrow, Tuesday,
will make 1-week from
Wednesday last week the 29th
since I made my withdrawal request,
and it still reads, "PROCESSING"

You guys need to really take a look at
that new withdrawal policy you have implemented,
Don't see how anyone could think that is good business practice,
You are only going to lose customers behind having a policy like this in place.

Seriously !

fiat withdraw or BTC?


Fiat / USD

Previously before this insane new withdrawal policy
one could make a withdrawal / wire and it would hit your
account inside of 24 to 48 hours !

Not the same BitFinex anymore, guess they are trying to preserve their liquidity,
at our expense, pay the fee or wait, basically holding the cash as "Hostage"
maybe a better word would be leverage, but still all the same !, has put me in a tight spot
have a move planned in the next two days on Feb. 5th and these guys have not even processed my
withdrawal yet, will end up having to pay this current landlord even more cash !, gee Thanks BitFinex !
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 03/02/2014, 13:12:54 UTC
That's how it looks like when people learn about thread safety and atomicity for the first time in their life - AFTER coding an exchange platform. Roll Eyes

Just try it out, there is an API after all...

Also for the record,
Tomorrow, Tuesday,
will make 1-week from
Wednesday last week the 29th
since I made my withdrawal request.

You guys need to really take a look at
that new withdrawal policy you have implemented,
Don't see how anyone could think that is good business practice,
You are only going to lose customers behind having a police like this in place.

Seriously !
Today, Monday, is the second business day since your withdrawal request (Friday was a national holiday in HK).

Only a "Hacker", a "Terrorist" or a "Troll" like yourself would actually try something like that out,
My purpose is simply a warning, another Genius, just what the world needs, Go Figure !

If they knew they had a "National Holiday" coming up,
then they should have put that "Stupid Withdrawal Policy"
aside and took care of their International Customers,
No one wants to wait a Freaking Week for a Withdrawal
to take place
, it's their Holiday, not ours !
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 03/02/2014, 13:04:45 UTC
Also for the record,
Tomorrow, Tuesday,
will make 1-week from
Wednesday last week the 29th
since I made my withdrawal request,
and it still reads, "PROCESSING"

You guys need to really take a look at
that new withdrawal policy you have implemented,
Don't see how anyone could think that is good business practice,
You are only going to lose customers behind having a policy like this in place.

Seriously !
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 03/02/2014, 12:37:11 UTC
Frightening. This is truly scary.

REDDIT TITLE:
How I stole roughly 100 BTC from an exchange and how I could have stolen more!

http://www.reddit.com/r/Bitcoin/comments/1wtbiu/how_i_stole_roughly_100_btc_from_an_exchange_and/

Question,

Is BitFinex's Platform A.C.I.D. Proof ?

Basically financial software often deals with online transaction processing, which is basically what traditional, SQL-based database management systems are made for, they guarantee ACID:

    Atomicity (processed as a whole, e.g. if transaction moves money from account A to B you cannot get to a situation when only one balance is updated)
    Isolation (concurrent transaction do not interfere with each other)
    Consistency (data always satisfies constraints)
    Durability (data is stored permanently after transaction is committed)

In computer science, ACID (Atomicity, Consistency, Isolation, Durability) is a set of properties that guarantee that database transactions are processed reliably. In the context of databases, a single logical operation on the data is called a transaction. For example, a transfer of funds from one bank account to another, even involving multiple changes such as debiting one account and crediting another, is a single transaction.

    Jim Gray defined these properties of a reliable transaction system in the late 1970s and developed technologies to achieve them automatically.

    In 1983, Andreas Reuter and Theo Härder coined the acronym ACID to describe them.


SOLUTION:

OP managed to trick the exchange's database into forgetting he withdrew 100 BTC by simultaneously selling off several 0.0001 BTC units and getting one of the small transactions to clash and overwrite the large withdrawal.

So both operations read his balance of X BTC at the same time subtracted 100 BTC and 0.0001 BTC respectively. The first operation wrote back the balance of x - 100 into the database and the second operation then overwrote that balance with x - 0.0001, effectively giving OP back those 100 BTC.

One of the most basic things you need to take into account when implementing a database is record locking, to make sure only one operation can access a specific bit of data at one time and that any operation must relinquish control before another operation is allowed access, to make sure such clashes don't occur and corrupt the data.

Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 02/02/2014, 17:45:51 UTC
Please stop spamming and read the article http://en.wikipedia.org/wiki/Business_day instead.

Edit:
Also if you need money urgently, why do you withdraw with the slower method that does not guarantee delivery before you move away? Anyways, I hope everything works out for you.


Respectfully, I would prefer not to have any business with this kind of customers.


When you guys stop living with your parents, we might start to respect your opinions, as previously mention, in the USA we leave home at the age of 18 years old, that was many moons ago, whereas you guys live with your parents all your life never learning responsibility simply waiting for your parents to die to inherit the house that your Great-Great-GrandFather built, who was probably the only person in your family that ever knew what it meant to be an adult and make your own way in the world because every since then you have all been living in the same house, you could never survive in the USA because your mind has never developed into a adult's mind, basically a child's mind inside of a adult's body, it's that way in the majority third world countries, children that never really grow up and learn responsibility, never having left home in your entire life beside a school or college field trip, pathetic children !  
Hm, hopefully you feel better after ranting now? Roll Eyes Assume what you want about me, I certainly know what I assume about you... I'd better keep it to myself though.

In other news:
Interest rates are finally up a little bit and USD borrowed are at a new all time high!


Sounds like I hit a nerve,
Right on target, just as I thought,
Freaking Children !

You are speaking with a grown man with kids,
Don't have time to carry-on with un-developed minds,
Guess that would make sense being that you're from "Third World Un-Developed Countries"

Careful a little gift from the USA, the next "TomaHawk Cruise Missile" or un-manned  "Drone" just may be coming your way,
Freaking Muslim Terrorists trading BitCoin !
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 02/02/2014, 17:30:00 UTC
Please stop spamming and read the article http://en.wikipedia.org/wiki/Business_day instead.

Edit:
Also if you need money urgently, why do you withdraw with the slower method that does not guarantee delivery before you move away? Anyways, I hope everything works out for you.


Respectfully, I would prefer not to have any business with this kind of customers.


When you guys stop living with your parents, we might start to respect your opinions, as previously mention, in the USA we leave home at the age of 18 years old, that was many moons ago, whereas you guys live with your parents all your life never learning responsibility simply waiting for your parents to die to inherit the house that your Great-Great-GrandFather built, who was probably the only person in your family that ever knew what it meant to be an adult and make your own way in the world because every since then you have all been living in the same house, you could never survive in the USA because your mind has never developed into a adult's mind, basically a child's mind inside of a adult's body, it's that way in the majority third world countries, children that never really grow up and learn responsibility, never having left home in your entire life besides a school or college field trip, pathetic children !  

How do I know this you might ask ?

Because the majority of people trading BTC are from Third World Countries,
you trade BTC just to try to be able to make a decent income because your
own Third World Country's Currency is sucking wind and is not worth anything, lol !

Now go back to your room in your parents house and close the door, they may just
let you be excused to go to the bathroom if you ask nice enough, until then play with
your PlayStations an X-Boxes like the kids you are, lol
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 31/01/2014, 19:22:14 UTC
Hello guys,

About the fees, there is no fixed markup, but a variable one, between 0.15% and 0.25%, depending on distance from ticker price, and bitstamp orderbook "age" (timestamp of the orderbook provided). The main reason is again performances, by grouping orders we don't overload the engine. This may be adjusted within the next few days based on the slippage we get.
You'll note that on average you will pay less fees, as soon as you have a discount on BFX fees.

For the sake of our activity, we will always be as competitive as possible for Bitstamp orders price.

Regarding labelling orders, we'd like to evaluate the need for it. So please if everyone wants a special labelling for orders, can you please jump in and tell us why you need it?

best regards
Raphael
Bitfinex team


Wow,

I don't believe it,
Somenone from the BitFinex Team
logs back into this chat and does not address
my "WithDrawal Concerns" mention about eight posts up,
https://bitcointalk.org/index.php?topic=229438.msg4847372#msg4847372

2-Days later, Funds Deducted, but No EMail Confirmation,
This is strange / odd, normally the "WithDrawal Approved"
EMail Confirmation Arrives within hours after making the request,
still reads "Processing", Are you having "Problems" in China ?

I originally sent funds to the China Account, with all the concerns that everyone is having regarding the new Chinese Regulations
I would think that this "WithDrawal Concern" would be a FIRE that you most definitely want to put out quick and in a hurry.

Would really due for BitFinex to address the "Customer Service" issues that everyone here seems to be mentioning
versus just leaving us hanging with no answers, geez !

Who am I but a Lowly Customer concerned about a "Withdrawal" that's obviously not worthy of a response.

Eabab

you filled your wire request on the 29th.
Today is the 31st.
On the wiring section it is clearly stated wires will be executed within 3 working days unless the express case is ticked.
What is not clear about this?
Sorry for not being quicker in my answer, but we tend to only solve real problems and to ignore all the rest.
And then what should I have answered to you?
RTFM?
In not that rude, c'mon.....
 Smiley
It's ironic how people wait for MONTHS for their wires on Gox and start complaining the very same day they ask for a wire on us.
Please relax, your money is on the way.
And money is not as fast as Bitcoin

Thanks a lot and have a good day

Giancarlo
Bitfinex Team


Thanks Chief,

Guess this whole "New Years Chinese Regs"
Has me on edge, I imagine that answers my previous question
as to if the EMail Confirmation is also delayed for 3-Days, this
entire 3-Day deal is something new that's been implemented.

If so would it not be better to send out an immediate confirmation
something stating to the effect of :

"Your WithDrawal Request Has Been Received and will be processed within 3-Days" ?

My only concern now is that a 3-Day deal puts me inside of this 5-Day Chinese Holiday,
will that add another 5-Days to the 3-Days for a total of 8-Days waiting time before the
process even starts ?


During Chinese New Year we are using another of our banks.
Hong Kong is much more efficient and they keep closed only on monday.
I would expect your wire to hit your account around wed/thur, but please don't get angry if you get it on friday.
I will ask Raphael to get the verification email straight.

Thanks and please reassure your wife, we are not here for a quick buck.

Have a good weekend

Giancarlo
Bitfinex Team


Thanks Chief,

I'm a member of:
https://www.TradingView.com
Primarily for the lack of a finding a good
BitFinex Chart to work off of that I can use indicators,
of which even they don't offer, I use their BitStamp chart
which is close but still not quite a BFX Chart, I'm aware of
BitCoinWisdom's BFX Chart, but BitCoinWisdom is no TradingView.com.

I've sent at least 3 to 5 people / referrals who've opened accounts at BitFinex,
They keep asking me for a "Referral Link" which I take as a affiliate link, my response
has been "Those are given out upon Request".

It's not that my Wife or I for one moment had any doubts in the Character of BitFinex,
but we are aware that bad things sometimes happen to "Good People", like Regulation Traps.

Which would not be a reflection upon BitFinex but more of the Chinese Government again,
having come into this market two days before the "China Exodus" on Dec. 5, 2013 we are all
too aware of the effects of China's Regulations, we took a serious dent just from that.

We watched this market make a five-times fold in Nov. 2013 when we found btc at $200 per btc,
by the time we got all of our KYC/AML regulatory requirements out of the way btc was at $1100 per btc,

Trust us when we say that we are not big fans of regulations, especially Chinese Regulations at this point.
Witness "Five-Fold", we come into the market and two days later the bottom drops out due to China, thus
leaving us with the market we have today, and now even more Chinese Regulations.

First no banks, secondly no third party money transactons like PayPal or AliPay, now no ClearingHouses,
The Chinese Govt. have all but murdered the Chinese Exchanges which all but lead the Nov. 2013 rally,
and still no one makes a move at https://www.TradingView.com without first seeing what Huobi
is doing first, it was BtcChina who the Chinese Gov. dropped the hammer on, now it's Huobi.

Here is a nice link you may enjoy:
http://www.mrspeaker.net/btc/


Thanks
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 31/01/2014, 18:35:26 UTC
Hello guys,

About the fees, there is no fixed markup, but a variable one, between 0.15% and 0.25%, depending on distance from ticker price, and bitstamp orderbook "age" (timestamp of the orderbook provided). The main reason is again performances, by grouping orders we don't overload the engine. This may be adjusted within the next few days based on the slippage we get.
You'll note that on average you will pay less fees, as soon as you have a discount on BFX fees.

For the sake of our activity, we will always be as competitive as possible for Bitstamp orders price.

Regarding labelling orders, we'd like to evaluate the need for it. So please if everyone wants a special labelling for orders, can you please jump in and tell us why you need it?

best regards
Raphael
Bitfinex team


Wow,

I don't believe it,
Somenone from the BitFinex Team
logs back into this chat and does not address
my "WithDrawal Concerns" mention about eight posts up,
https://bitcointalk.org/index.php?topic=229438.msg4847372#msg4847372

2-Days later, Funds Deducted, but No EMail Confirmation,
This is strange / odd, normally the "WithDrawal Approved"
EMail Confirmation Arrives within hours after making the request,
still reads "Processing", Are you having "Problems" in China ?

I originally sent funds to the China Account, with all the concerns that everyone is having regarding the new Chinese Regulations
I would think that this "WithDrawal Concern" would be a FIRE that you most definitely want to put out quick and in a hurry.

Would really due for BitFinex to address the "Customer Service" issues that everyone here seems to be mentioning
versus just leaving us hanging with no answers, geez !

Who am I but a Lowly Customer concerned about a "Withdrawal" that's obviously not worthy of a response.

Eabab

you filled your wire request on the 29th.
Today is the 31st.
On the wiring section it is clearly stated wires will be executed within 3 working days unless the express case is ticked.
What is not clear about this?
Sorry for not being quicker in my answer, but we tend to only solve real problems and to ignore all the rest.
And then what should I have answered to you?
RTFM?
In not that rude, c'mon.....
 Smiley
It's ironic how people wait for MONTHS for their wires on Gox and start complaining the very same day they ask for a wire on us.
Please relax, your money is on the way.
And money is not as fast as Bitcoin

Thanks a lot and have a good day

Giancarlo
Bitfinex Team


Thanks Chief,

Guess this whole "New Years Chinese Regs"
Has me on edge, I imagine that answers my previous question
as to if the EMail Confirmation is also delayed for 3-Days, this
entire 3-Day deal is something new that's been implemented.

If so would it not be better to send out an immediate confirmation
something stating to the effect of :

"Your WithDrawal Request Has Been Received and will be processed within 3-Days" ?

My only concern now is that a 3-Day deal puts me inside of this 5-Day Chinese Holiday,
will that add another 5-Days to the 3-Days for a total of 8-Days waiting time before the
process even starts ?
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 31/01/2014, 18:24:28 UTC

...
2-Days later, Funds Deducted, but No EMail Confirmation,
This is strange / odd, normally the "WithDrawal Approved"
EMail Confirmation Arrives within hours after making the request,
still reads "Processing", Are you having "Problems" in China ?

I originally sent funds to the China Account, with all the concerns that everyone is having regarding the new Chinese Regulations
I would think that this "WithDrawal Concern" would be a FIRE that you most definitely want to put out quick and in a hurry.

...

Who am I but a Lowly Customer concerned about a "Withdrawal" that's obviously not worthy of a response.

Out of curiosity, is anyone else having issues with a withdrawal recently?


Give it a shot and see what happens,
I would love to know that it's not just me,

previously everything has gone really "Smooth" with BitFinex,
This time I'm sitting on edge, not to mention that my Wife and
I have a move scheduled coming up in the next couple of days,
This is really screwing things up for us.
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 31/01/2014, 17:26:20 UTC
Hello guys,

About the fees, there is no fixed markup, but a variable one, between 0.15% and 0.25%, depending on distance from ticker price, and bitstamp orderbook "age" (timestamp of the orderbook provided). The main reason is again performances, by grouping orders we don't overload the engine. This may be adjusted within the next few days based on the slippage we get.
You'll note that on average you will pay less fees, as soon as you have a discount on BFX fees.

For the sake of our activity, we will always be as competitive as possible for Bitstamp orders price.

Regarding labelling orders, we'd like to evaluate the need for it. So please if everyone wants a special labelling for orders, can you please jump in and tell us why you need it?

best regards
Raphael
Bitfinex team


Wow,

I don't believe it,
Somenone from the BitFinex Team
logs back into this chat and does not address
my "WithDrawal Concerns" mention about eight posts up,
https://bitcointalk.org/index.php?topic=229438.msg4847372#msg4847372

2-Days later, Funds Deducted, but No EMail Confirmation,
This is strange / odd, normally the "WithDrawal Approved"
EMail Confirmation Arrives within hours after making the request,
still reads "Processing", Are you having "Problems" in China ?

I originally sent funds to the China Account, with all the concerns that everyone is having regarding the new Chinese Regulations
I would think that this "WithDrawal Concern" would be a FIRE that you most definitely want to put out quick and in a hurry.

Would really due for BitFinex to address the "Customer Service" issues that everyone here seems to be mentioning
versus just leaving us hanging with no answers, geez !

Who am I but a Lowly Customer concerned about a "Withdrawal" that's obviously not worthy of a response.
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 30/01/2014, 22:21:51 UTC
Made a "Withdrawal" yesterday 24-Hours ago,
Normally I get a notice sent to my EMail:



Hello,

Your withdrawal #XXXXX, of XXXXX USD via WIRE, has been approved. It will be processed within the next business day.

Regards,
The Bitfinex Team
https://www.bitfinex.com/



This time I have not received that confirmation,  Huh.
The request was made Jan. 29, 2014
I'm just wondering if this notice of yours affects it in any way ?
The withdrawal request was made before the Chinese New Year Banking Holidays,

Chinese New Year Banking Holidays
Posted: 27 Jan 17:00

Dear customers,

During the Chinese New Year, from the 31st of January to the 6th of February, our deposit bank will be closed for the holidays.
To avoid any disruption of service, we temporarily accept deposits on our other bank account for which details can be found on the Deposit page.

Best regards
The Bitfinex Team


I understand the:

"Wire withdrawals will be processed within 3 business days, unless you request the option "Express".

However the 3-Business days will place the request within the Chinese New Year Banking Holidays,
Will this affect the processing of this withdrawal ?, Huh,  and lastly if one does not choose the 24-Hours Express
Option does this affect when one receives the EMail Withdrawal Confirmation ?,  Huh

Withdrawal Request still reads:  "Processing"
Post
Topic
Board Project Development
Re: Haasonline Simple Trade Bot For BTCe and Bitstamp[Main topic]
by
EABEAB
on 20/01/2014, 18:56:42 UTC
Update:
The 4th option is the same as the first option.

If you choose option 1, stay at the STBot then i will send you a update somewhere in the coming weeks. The update contains the new software. BUT it will be totally cut back to the functionality of the current Simple Trade Bot and the promises i have made. This way i keep my word on the update & changes.

I guess i am in luck i did not told to much before...


The new website will be online in a few hours, the first bulk of coupons have been send. Thank you very much!


Wow,

I'm not even a customer yet and I can tell you
that your current customers are not going to be "Happy Customers"
with that, scaling them down to just the functions of their current bot,
you need to remember that it's your previous customers that got you to this point.

Kick In Like a Friend and Share The Wealth With Your Current Customers,
You really appear to be one Selfish S.O.B.,  excuse my French, but it's true !

Don't think that I will be purchasing, you treat your Customer like CRAP !, I'm Out.
Post
Topic
Board Project Development
Re: Haasonline Simple Trade Bot For BTCe and Bitstamp[Main topic]
by
EABEAB
on 20/01/2014, 00:05:45 UTC
Blah, Blah, Blah,

What's the price for NEW Customers ?
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 09/01/2014, 18:00:19 UTC

Overall, I find this fee raise a total scandal and I am immediately switching over to an exchange with lower fees and the same great set of of features and supperb service since that's easy to find... in a dream or something.


It is better to pay a slightly higher fee to a trusted exchange and not have to worry about the owner run away with your money than use an exchange with lower fee and have to constantly worry about getting scammed.


Beside, I do not think there is any exchange out there with this level of service out there with lower fee. If you come across an exchange with the same level of caliber, please kindly inform us so we can use it too.





He was kidding, he was not being serious, did you not see his last words, "in a dream or something".

We all know that BitFinex is the BEST, now if everyone else will just come to that realization !, some day maybe.
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 05/01/2014, 13:13:08 UTC
The support is beyond incompetent on this site.  But they've got the hook up.  So what can you do.



I guess it's like running a "Un-Managed VPS"
they expect you to have enough knowledge
to stand on your own two feet and not do
Stupid Sh_t, like make WithDrawals right before
a freaking Rally starts, :-( ,

But still a "Cancel WithDrawal" Button would be handy, :-) ,
Especially while the Withdrawal is still in "Processing" stage,
Like up to at least 2 to 3 hours to change your mind.

A Salute To The BitFinex Team,
Happy New Year !
May It Be a Prosperous One For All of Us !

Eabab

there are technical reasons (linked to our internal procedure to send wires in an fast way) that don't allow us to have a cancel option on withdrawals.
Speed doesn't allow second thoughts.
Please just think twice before pressing the withdrawal button.

Thanks and have a good day

Giancarlo
Bitfinex Team





Understood,

Thanks Chief
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Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 05/01/2014, 01:38:29 UTC
The support is beyond incompetent on this site.  But they've got the hook up.  So what can you do.



I guess it's like running a "Un-Managed VPS"
they expect you to have enough knowledge
to stand on your own two feet and not do
Stupid Sh_t, like make WithDrawals right before
a freaking Rally starts, :-( ,

But still a "Cancel WithDrawal" Button would be handy, :-) ,
Especially while the Withdrawal is still in "Processing" stage,
Like up to at least 2 to 3 hours to change your mind.

A Salute To The BitFinex Team,
Happy New Year !
May It Be a Prosperous One For All of Us !
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 04/01/2014, 20:55:59 UTC
You should enable "cancel withdrawing (wire)" when it is still processing. Many sites can do that. Thanks.

Yes this would be a nice feature,
To be able to cancel a withdrawal on second thought.

Has screwed me a couple of times making too haste of a decision.

A Live Chat Support would be even better,
or even a "Cancel Withdrawal" button.

Hi

I put some funds into Bitfinex shortly before christmas and am not receiving interest on the money i have lent. I did receive two payments before christmas but nothing since

I emailed support but after the initial response have had nothing. Can someone please get in touch to explain why this might be

Thanks


Yes,

Great Platform, but I'll have to admit that BitFinex does at times seems to be somewhat out of touch with the customers, but it's the holidays, and the same can be said for MtGox, BitStamp and etc., one thing for sure BitFinex .12% is lower which I really appreciate.

Recently I watched a program on CNN regarding China, they pointed out that the reason Alibaba and China sites fair better than Amazon is because they offer live support on Alibaba as it's a standard and expected in China, I would give my right arm to see a BTC Exchange that offered Live Support, the larger Stock Exchanges like TradeKing and Scottrade does, unfortunately they don't trade BTC.

Guess we should be happy for the responses we get in this thread, but there is room for improvement, in the 21st Century Live Support could be handed off between the three of them via laptops or tablets even when they are not in the office, would set them apart from the standard BTC Exchanges.

Actually just the platform itself sets them apart from the standard Btc Outfit, but Live Support would give them that extra juice / edge to put them in that 3rd Place position they are targeting, But it's their Bar-B-Que, they can put whatever type of sauce on it they like, taste good so far, just speaking from a client's perspective.

Additional services like Live Support will end up costing more money.
At Bitfinex we are trying to offer the most competitive rates in the market and even though we will have to higher our fees a little during 2014 we will try our best to stay between 0.15% and 0.10% depending on the traded quantity.
This will mean that we will keep being the most competitive offer on the market.

Have a good day

Giancarlo
Bitfinex Team


Is Cancel WithDrawal anywhere on the horizon ?,
Made a withdrawal right before this rally started
and Man did it ever bite me in the rear-end.

A Cancel WithDrawal would be nice.

Thanks




I'll take a "No Response" as a No,

Thanks
Post
Topic
Board Exchanges
Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading
by
EABEAB
on 03/01/2014, 16:02:53 UTC
You should enable "cancel withdrawing (wire)" when it is still processing. Many sites can do that. Thanks.

Yes this would be a nice feature,
To be able to cancel a withdrawal on second thought.

Has screwed me a couple of times making too haste of a decision.

A Live Chat Support would be even better,
or even a "Cancel Withdrawal" button.

Hi

I put some funds into Bitfinex shortly before christmas and am not receiving interest on the money i have lent. I did receive two payments before christmas but nothing since

I emailed support but after the initial response have had nothing. Can someone please get in touch to explain why this might be

Thanks


Yes,

Great Platform, but I'll have to admit that BitFinex does at times seems to be somewhat out of touch with the customers, but it's the holidays, and the same can be said for MtGox, BitStamp and etc., one thing for sure BitFinex .12% is lower which I really appreciate.

Recently I watched a program on CNN regarding China, they pointed out that the reason Alibaba and China sites fair better than Amazon is because they offer live support on Alibaba as it's a standard and expected in China, I would give my right arm to see a BTC Exchange that offered Live Support, the larger Stock Exchanges like TradeKing and Scottrade does, unfortunately they don't trade BTC.

Guess we should be happy for the responses we get in this thread, but there is room for improvement, in the 21st Century Live Support could be handed off between the three of them via laptops or tablets even when they are not in the office, would set them apart from the standard BTC Exchanges.

Actually just the platform itself sets them apart from the standard Btc Outfit, but Live Support would give them that extra juice / edge to put them in that 3rd Place position they are targeting, But it's their Bar-B-Que, they can put whatever type of sauce on it they like, taste good so far, just speaking from a client's perspective.

Additional services like Live Support will end up costing more money.
At Bitfinex we are trying to offer the most competitive rates in the market and even though we will have to higher our fees a little during 2014 we will try our best to stay between 0.15% and 0.10% depending on the traded quantity.
This will mean that we will keep being the most competitive offer on the market.

Have a good day

Giancarlo
Bitfinex Team


Is Cancel WithDrawal anywhere on the horizon ?,
Made a withdrawal right before this rally started
and Man did it ever bite me in the rear-end.

A Cancel WithDrawal would be nice.

Thanks