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Showing 5 of 5 results by Effepwnz
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Topic
Re: Cryptopia Cryptocurrency Platform Services and Development
by
Effepwnz
on 11/12/2018, 22:29:42 UTC
I recently received my tokens, no harm done!! Thanks alot cryptopia.
Post
Topic
Re: Cryptopia Cryptocurrency Platform Services and Development
by
Effepwnz
on 10/12/2018, 09:01:36 UTC

Yes I agree it’s a big change for the platform and the system. But not to be rude, cryptopia needs to gets more employees. Or at least find a easier system that the member can solve some issues by themselves. Like reprocessing and cancel the transaction. It’s a win win situation.

Saves a lot of tickets and time too...

I am still not screaming around that they are scams or frauds.

Been waiting for about 12 days now, my tpay transaction is still processing. But people get worried when money is involved. Have checked the coin info and the wallet seems steady.

I hope they will cancel it soon or fix the issue.

Regard Stefan.

Knowing a little bit about how their system works I can explain the process.

When a transaction in stuck in processing it cannot be instantly cancelled. It could be that it is due to an internal process that it has failed but it could also be that it has been broadcast to the coin network and not received a response. Allowing unchecked cancelling could result in a double spend.

While one of the admins can answer the ticket and queue the issue - it is one of the wallet devs that needs to solve the issue. Due to Cryptopia being careful with wallet security (private keys & the ability to override transactions have to be kept secure) such actions are limited to just a few of their staff.

The following quote was an explanation that was on their forum before the forum was closed down:

Quote
Pending : Means the withdrawal is in the queue to be processed and sent by the system.  No ticket is needed.

Processing : When the withdrawal is actually being sent, if the withdrawal remains here for longer than 1 hour, it will mean the automatic processing of you withdrawal has failed for some reason and requires manual intervention/reprocessing by staff.  You should open a ticket.

Complete : Means your withdrawal has been broadcast to the coins network and is waiting to be included in a new block.  You will see a TxID which you can find on a block explorer for the coin AFTER it has been included in a block.  Some block explorer may show you the withdrawal before it has confirmations but this will only be possible if its in the mempool of that node.   Some networks may be slow so you should allow at least 48 hours before opening a ticket.

Cancelled : Means the withdrawal was cancelled either by yourself or an admin.

Ahh okey thank you for your answers and taking time. It feels so robotic when they replays with copy paste and then don’t answers the ticket.

So I guess I have to wait even more and be more patient.

I just hope that they solve it in this week because I transferred xxxx tpays..

I hope you understand my rush to.

Regards Stefan
Post
Topic
Re: Cryptopia Cryptocurrency Platform Services and Development
by
Effepwnz
on 09/12/2018, 21:09:26 UTC

Well I am not sure atm but after I opened my ticket they putted tpay into maintenance, instead of anger I am trying to understand them. But yea some of their behavior is not okej.

They updated their site recently so “bugs” can come. I will keep you guys updated if I got my tokens or not.

By scamming their profit will be less in long term so I don’t see why they should if they are takings their time to develop the exchange.

I think they need more employees. Just a thought

Kind regards Effepwnz

Delay times are never ideal and there are many things that can be improved on.

Often when a coin has an issue they have to put the coin into maintenance in order to resolve the issues.

For many years (since 2014) it has been only a small operation - it was only last year that they experienced massive growth from 20 thousand users to over 2 million users.
Running an exchange is not easy and the skill and trust required means they cannot just hire anyone.

The resources available to an exchange like Cryptopia are not the same as an exchange the size of Binance which has millions of dollars in turnover daily.

They have many more coin pairs listed than most exchanges which create more work. Some of those coins are listed nowhere else.

They are a registered company and licensed with the FMA which means they are subject to a lot more rules and processes than an anonymous exchange located somewhere in the Ukraine or Russia.

You will find on public forums people are very quick to yell scam

https://coingape.com/cryptopia-welcomes-former-microsoft-cmo-amidst-massive-growth/



Yes I agree it’s a big change for the platform and the system. But not to be rude, cryptopia needs to gets more employees. Or at least find a easier system that the member can solve some issues by themselves. Like reprocessing and cancel the transaction. It’s a win win situation.

Saves a lot of tickets and time too...

I am still not screaming around that they are scams or frauds.

Been waiting for about 12 days now, my tpay transaction is still processing. But people get worried when money is involved. Have checked the coin info and the wallet seems steady.

I hope they will cancel it soon or fix the issue.

Regard Stefan.
Post
Topic
Re: Cryptopia Cryptocurrency Platform Services and Development
by
Effepwnz
on 02/12/2018, 18:27:33 UTC
Quote from: xtraelv
They have this warning on the bottom of every page on their website:

This is a typical feature for ABSOLUTE SCAM. If "they" wanted to help they should have did it. 
...and do not pretend you have no relations with those bustards.

As soon as possible I will withdraw all of mine from these fraud scam exchange...


Well I am not sure atm but after I opened my ticket they putted tpay into maintenance, instead of anger I am trying to understand them. But yea some of their behavior is not okej.

They updated their site recently so “bugs” can come. I will keep you guys updated if I got my tokens or not.

By scamming their profit will be less in long term so I don’t see why they should if they are takings their time to develop the exchange.

I think they need more employees. Just a thought

Kind regards Effepwnz
Post
Topic
Re: Cryptopia Cryptocurrency Platform Services and Development
by
Effepwnz
on 01/12/2018, 19:50:55 UTC
Hello cryptopia!

I did open a ticket and got a response of waiting 48h and now my tokenpays is still stuck with status processing. I don’t know if they forgot me but I need to stack them asp. So now I am asking politely can you please realese my tokens manually.

(Tokens are locked up for about 4 days) it’s the first time I ever experienced that kind of wait time

Ticket id cs0088124

Kind regards Effepwnz