I can imagine that it's easy to get pumped up about the lawsuit. But check out the misery in Hashfast thread to see that the only people getting money from that ordeal are lawyers.

Has Knc Cloud shut down? "KncMiner" stopped finding blocks. What the hell is going on?

Spoon is used to feed with lies? Pretty lame joke, I know.

Barber's revenge: creditors get nothing for forcing his baby into bankruptcy.

I ordered 2nd batch (November) Jupiter a while back. When I saw that BTC price dropped from 300 to 200 I chickened out and cancelled the order. Then, while waiting for refund via Paypal, the BTC price started to go up. I realized that I made a mistake. I sent them an email saying, that since I still didn't receive a refund, to please cancel my cancellation, that is, I wanted to keep my order. I hoped that since they didn't open up a sale for my cancelled Jupiter, they'll let me do that as a nice gesture towards a previous customer (I had an October Saturn). But they didn't do it, and returned my money the same day. That's when I realized that they don't really care much about previous customers.
Among other things I wished were different with KNC:
- They delayed October shipments a bit, I think mainly due to reports of fire, so I don't blame them for that (I blame those who burnt their miners   ).
- They stopped allowing paypal/credit card payments.

But I realize that they are not a charity, so they do what's best for them. I was quite a bit worried during the October wait that once they finally produce valuable machines, they will either not send them to customers, or delay significantly. So, they were honorable in that respect and I really appreciate that. That outweighs many of their negatives in my opinion. Plus, I was lucky that stuff I got from them performed fairly well.
I don't really care that they didn't open up sales for more upgrade modules (i would have bought just one and it wouldn't have made much difference), or more Jupiters (they would've priced them too high). I don't have a Neptune order and I don't plan to order any more mining equipment with them, or anyone else for that matter. So I don't really care how they will treat their Neptune or other customers  . Yes, they could've become more arrogant now, but they left me with some good memories (like that time when they were bringing up the chip overnight and also when I finally received my miner), that's all that matters to me. So thanks KNC.
Needed to get this off my chest.

October 5-headed monkey. After upgrade, it performed worse (~730 GH) than previously overclocked (I used simple "221", was ~790GH at the pool). But better than previous firmware with default settings (without overclocking).

Aw, cut the bullshit. Just start with a new name and don't fuck up like you did with Bitcoin_UK. "searing" was a pretty impressive personality you built though, i'll give you that.

I finally got the email. Anyway, why don't you guys give some donation to help some stray cats, then I'll consider switching. Everyone wants something from me, but no one wants to give.

Don't get confirmation email. Anyone else has this problem?

Wow, this thread opened my eyes quite a bit. Even though I still don't understand who is who in this situation, one thing I learned for sure. I won't trust anyone in this forum. "Searing situation" is also quite amazing. But I still like his British? humor here and there.

Rumor goes there has been sabotage at the production facility

The same thing happened to me, but for much smaller amount. I took older copy of my wallet and it got "refunded", it doesn't show this transaction in my wallet now, but is still in the blockchain with 0 confirmations. So, I am not sure whether I have access to all of my balance shown in bitcoin-qt or not.

Maybe I should ask for some compensation too  
I would have loved to have my miner a few days earlier also.
In reality, I think they did a great job in general so I will not bitch about it. I can just imagine the stress they had to go through after receiving the chips. Marcus' hair is now grey, probably. Granted, my unit didn't have much problems, and I feel sorry for those who had.

In a hindsight, it must suck to lose about a thousand bucks in less than day.

Thanks ckolivas, I think I see quite an improvement for my Saturn (at least extra 10gh at the pool). If it stays like this, I hope to finally start reclaiming my life.

Here is what sucks, it's like a Ponzi. Only those getting refunds early (through suing or other means) may be compensated. After they declare bankruptcy (as they will not have enough money to refund everyone), the rest are screwed.

Anyone willing to run their unit with chip fans removed along with me? 'Cause it's a bit nerve-racking, and it will make me feel a bit easier.

ATTENTION PEOPLE WITH DISABLING CORES OR HIGH ERROR RATES:

I got my Saturn a few days back. Didn't hear any noise from possibly loose fans or anything. Hooked it up, ran it for a few hours, it was underperforming a little bit and showed disabling cores on one die. Went to Walmart, bought a new fan and torx screwdrivers, opened the case and saw that one of the fans' ground was disconnected and fan wasn't spinning. Got scared of course and thought that my disabled cores were the result of that few hours of running without a fan (although temperatures never exceeded 60 degrees). Connected the ground, fan started spinning. Anyway, these cores disabling on one of the dies continued on and it was really bugging me. Tried enablecores, changing firmwares etc, nothing helped. Today I found enough courage to start messing with it a little bit deeper. Found out which board was disabling cores (and it was not the one which had fan disabled), changed slots, pushed down on vrm's as some suggested. Heard a click on two of them, and thought, that's it. Put everything back together but the core disabling continued. I was very short from starting messing with resistors on the back of the pcb behind the chip, when it came to me, so here what I suggest you try:
Disclaimer: I am not responsible for any loss of warranty or other issues as the result of doing this.
1. Find out which asic is giving you problems (just counting, for ex if 0-131 is disabled, then that's the one connected to the first slot)
2. Shutdown the miner, and then REMOVE the fan (but not the radiator) cooling that chip (unscrew and then it pops out, or just unplug the power to that fan), turn off your own cooling if you added any.
Turn on your miner.

One by one cores enabled and I have 0 disabled cores for about an hour now and hardware error rate is steadily falling. Temperature is at about 58 right now on that chip without the fan, so I reckoned it's not too bad. It appears that kncminers from cold Sweden like warm weather.

If this helps, donations are appreciated

I just hope it doesn't end up being seized by customs.

  why the hell didn't i upgrade to jupiter?