Future Bit -

I am confused and exhausted about how your support is so bad.  I purchased a full node and a standard.  Day one, the full node, has been an absolute nightmare filled with issues.  I've placed hours upon hours of my own time to troubleshoot your problems. I've changed and replaced the SD card, re-installed ver 2.05 and 2.06, formatted the drive, etc.  And all I keep getting is a box that locks up, a node that refuses the connection. A box that disconnects.

Your support is horrible, and I am annoyed because I spent $1700 on boxes and support that should have been worth far less!

Buyers or current users, be aware!

I am running V2.06. I purchased a Full node and a standard weeks ago.  From day 1, the full node has not worked. The box disconnects, locks up, and hasn't moved past 15%; numerous connections have been refused.  I've reflashed the SD card, performed a format on the SSD drive innumerable times, and even placed two node configuration lines provided by Futurebit support (dbcache=128 and maxmempool=128); both did nothing. 

The most disappointing experience was that I purchased over $1,700 of equipment and have not received one response from Future Bit for days, except one email, which took almost 4 days to respond.  I am incredibly frustrated with the equipment and lack of support.

I am running V2.06. I purchased a Full node and a standard weeks ago.  From day 1, the full node has not worked. The box disconnects, locks up, and hasn't moved past 15%; numerous connections have been refused.  I've reflashed the SD card, performed a format on the SSD drive, and even placed two node configuration lines provided by Futurebit support.  The most disappointing experience was that I purchased over $1,700 of equipment and have not received one response from Future Bit for days.  I am incredibly frustrated with the equipment and lack of support.