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Showing 9 of 9 results by JBurke99
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
JBurke99
on 05/12/2012, 23:12:49 UTC
Im trying to do ZipZap inc to btc-e and all the terminals say the account # is wrong?? What the heck is going on with this service lately?
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Topic
Board Beginners & Help
Re: BitInstant - resolved
by
JBurke99
on 01/12/2012, 20:24:21 UTC
recieved thank you
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
JBurke99
on 01/12/2012, 20:22:59 UTC
Issue resolved. Thank you
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
JBurke99
on 01/12/2012, 18:26:54 UTC
Does the 24 hour support staff not work weekends? Roll Eyes
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Topic
Board Beginners & Help
Re: BitInstant issues, slow customer service.
by
JBurke99
on 01/12/2012, 14:15:48 UTC
Can you please PM me? When I send a message, I see nothing in the outbox so I am not sure if it reached you.
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
JBurke99
on 01/12/2012, 06:48:41 UTC
Quote from: hedgecore44 on December 01, 2012, 06:34:19 AM
Yankee here will fix your messed up order if you provide your Order ID. it might take longer than normal on weekends... they prob only ran out of btc because of the whole halving scare, this is not normal... so because BitInstant runs out of btc do I pay for that? I paid for x amount of btc at a specific time that were worth a specific amount and I end up getting them 30hrs later for more because of their delay?

I emailed my order ID to the support 30hrs ago. This is just ridiculous.  Angry
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
JBurke99
on 01/12/2012, 05:53:11 UTC
Im waiting 30hrs+, they are doing orders but won't fix the messed up ones?? 2k stuck with them.
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
JBurke99
on 30/11/2012, 23:24:55 UTC
Im waiting 24 hours for 4 failed order executions and have received nothing but a lousy response that I will receive within a business day. Ok so why do I have to wait because you ran out of funds on btc-e? Its been 24 hours.  Angry
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Topic
Board Beginners & Help
Topic OP
BitInstant - resolved
by
JBurke99
on 30/11/2012, 23:22:01 UTC
I sent close to 2k to bitinstant for btc-e. They ran out of funds so all of my orders were execution failed. I contacted support yesterday multiple times, was told a business day. Its now been 24hrs, everyone else that I asked was receiving their orders fine. This is just unacceptable. The support barely responds, and now I have to wait because of their mistakes? Who can I contact to speed things up.

 Angry



resolved thank you