Yes you are all right and I understand my mistake.
I just have to hope Stake will understand my situation. At this point, there is nothing else I can do. I admitted my guilt and the reason for it.

For the person asking how much we bet, we were betting around $2000 per game. I don’t know exactly how many but around 20 games would be my guess. The last day we won all 6 bets which resulted in the ban. At that time I thought it was just a problem from the account. The support should have told us that they banned us because we won and can’t play again in my opinion but it doesn’t matter after all. If making a new account from the same household is restricted, then again, i am guilty.

Again, thank you all for the quick answers.

My husband was winning and losing around the same at first. Only the last few days he hit a lucky streak and won around $12 000usd. After that he couldn’t bet and this is when we made my account.

I will see what happens with this case first before registering to another site. For sure I will never make the same mistake in the future.

You are 100% right and I agree it is my mistake.. i wasn’t aware of those rules regarding sports betting.
I will keep you updated on this issue after I send all the documents to Stake and hear back from them.

Thank you

Thank you for your reply. It's my first time posting here.

Indeed what we did seems to be against TOS but we weren’t aware of it. As I said, I didn’t even know casinos would ban players if they had a winning streak.

Stake is holding my whole balance for now. I will comply with what they are asking and send all the documents they need.
I am just asking for the money to be sent, not the limit to be raised again (although ultimately i would like to be able to keep on playing)

Hello,

My husband has many friends in the poker and crypto community. Some of them also bet a lot on different sports.
He decided few weeks ago to follow their bets on nba as we could watch the games together in the morning.
We did it almost every day for some weeks and one day we got lucky and won all the bets.
When he tried to bet for the next games, it kept saying the maximum limit was reached, even for very little amounts. We asked the support and they gave us a vague explanation. We thought it was an algorithm bug.

I told him we could try to make a new account under my name and see if it worked that way and indeed we could bet again. We bet nba games and won everything again. The same thing happened right away; we couldn’t bet anything.
But this time, even the cash out option was blocked.

We searched about it on forums and found out some sites decide to ban players when they win.

Now the support is saying that my account got frozen because of multi accounting.
Was it illegal to open two accounts between me and my husband?

I will provide all the documents required but I would like to know first if what we did was prohibited or not.