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Showing 5 of 5 results by JosN
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Board Electrum
Re: Can't open/find Electrum app in Windows a year+ after installation
by
JosN
on 15/01/2024, 09:08:49 UTC
And if you do have the seedphrase, then it doesn't matter. You can just go to Electrum's official website, download the latest version, install it and then use the seedphrase to recover your wallet.
I would add that it's worth to spend a few extra minutes on learning how to verify the signatures to ensure that you have downloaded and are about to install the right piece of software. That should be done after the application and all necessary verification files have been downloaded and before you install the software, recover your keys, or fund the wallet. It provides you with another layer of security and certainty that the software comes from and has been signed by the right people.

Yes, did that, thanks!

#Resolved
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Topic
Board Electrum
Re: Can't open/find Electrum app in Windows a year+ after installation
by
JosN
on 12/01/2024, 15:17:54 UTC
Follow-up: installed latest version of Electrum (4.4.6), and after that it was really easy... Just log-in to the wallet (log-in name already provided) and after logging in, it was all there.

Thanks for reassuring it was safe.
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Topic
Board Electrum
Re: Can't open/find Electrum app in Windows a year+ after installation
by
JosN
on 12/01/2024, 09:03:15 UTC
Thanks everyone, I'm amazed by the quick reply's.

The re-install looks a bit complicated (Kleopatra etc.), so I'll do it later and really take some time for it to do it right.

* When I try to uninstall Electrum  (99,1 MB), I get the following message (translated): "Can't find the file C:\Program Files (x86)\Electrum\Uninstall.exe.
Control the name and try again."
So: I can't find/open the app ánd I can't uninstall it.

Answers to comments:

- I have Windows 11.
- When I click on the file 'electrum-4.2.2.exe', a 'loading' circle appears but nothing happens.
- Seed phrase is 100% safe, I wrote it down a few years ago. Not digital.

It would be helpful for me if this topic stays open / unresolved for a few more days so I have time to implement the solution (download Electrum).
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Topic
Board Electrum
Re: Can't open/find Electrum app in Windows a year+ after installation
by
JosN
on 11/01/2024, 11:46:14 UTC
Thanks, yes, I do have the seedphrase of course :-)
I'll try and de-/re-install this afternoon.

Thanks,
Jos
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Topic
Board Electrum
Topic OP
Can't open/find Electrum app in Windows a year+ after installation
by
JosN
on 11/01/2024, 11:38:31 UTC
This is a beginner question, sorry people.

A few years ago I installed the Electrum wallet for Windows.
It worked fine, I transfered some BTC to it and left it alone.

Now, when I type 'Electrum' in the Windows search bar, Electrum doesn't appear.

I did find the Program Files, for example: electrum-4.2.2.exe... I clicked on it but nothing happens.

Any ideas? Is it safe to de-install and re-install?

Thanks,

Jos