Hi, already replied on Reddit, I understand your frustration but if you understand how regulations work, then you would know no exchange will let you trade further until you get verified for a higher limit, any exchange will gladly let you trade and earn from fees (in the case of Lykke the spread) but there seems to be strict rules regarding this, similar to a frozen bank account. Deposits above 10k get automatically flagged for enhanced verification AFAIK.
About that, the requested information in the documents for the enhanced verification process is quite confusing. I asked the support for specific clarifications 2 days ago and still no reply. I think you should hire more support staff.
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BoardAnnouncements (Altcoins)
Re: [ANN] Lykke - Semi-decentralized Exchange on the Blockchain
Fiat withdrawals are processed manually, you'll get a confirmation once it's approved by the finance department.
How long does it usually take for a fiat withdrawal to be processed? There have been almost 2 days without hearing from you. I even emailed the support, but no reply.
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BoardAnnouncements (Altcoins)
Re: [ANN] Lykke - Semi-decentralized Exchange on the Blockchain
Fiat withdrawals are processed manually, you'll get a confirmation once it's approved by the finance department.
Oh ok, thank you.
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BoardAnnouncements (Altcoins)
Re: [ANN] Lykke - Semi-decentralized Exchange on the Blockchain
by
Kalahan
on 15/01/2018, 15:52:30 UTC
I have requested fiat withdrawal of all my money and my balance was cleared, but I haven't got a confirmation email, so I am bit worried. Is this normal?
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BoardExchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Kalahan
on 13/01/2018, 17:32:27 UTC
When will deposits be credited at last?
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BoardExchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Kalahan
on 13/01/2018, 12:23:09 UTC
Kraken is back but it STILL lags or timeouts. Same old shit every day...
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BoardExchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Kalahan
on 12/01/2018, 17:15:17 UTC
Now it's been 5 hours without an update! What the f*ck is going on? Not even a post from their team here or on reddit.
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BoardExchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
They update their status page 11 times till now for me this is a white ball
Or they are just buying time.
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BoardExchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Kalahan
on 12/01/2018, 14:46:03 UTC
Does it make any sense that the maintenance takes so long? Their "system upgrade" should be as simple as getting more connectivity from their host, right? This shouldn't take more than a few minutes. Unless I am missing something.
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BoardExchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Kalahan
on 12/01/2018, 12:04:13 UTC
Is it only me that gets so worried that kraken maintenance is taking forever?
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BoardExchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Kalahan
on 23/12/2017, 15:26:11 UTC
Does anyone know what hours their support works? Does it work on weekends and holidays, too? I just want to know if I will be hearing from them in the following 3 days for a ticket I opened.
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BoardAnnouncements (Altcoins)
Re: [ANN] Lykke - Semi-decentralized Exchange on the Blockchain
by
Kalahan
on 16/12/2017, 15:07:55 UTC
Does anyone else get "Hold up! Server error", when he tries uploading a document for verification?
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BoardΕλληνικά (Greek)
Re: Συζήτηση - 2-way Bitcoin ATM in Athens
by
Kalahan
on 15/12/2017, 11:20:11 UTC
Ξέρετε κάποιο ΑΤΜ όπου μπορείς να αγοράσεις bitcoins χωρίς προμήθεια;
Έχω κάνει μια αίτηση ανάληψης 112 ευρώ εδώ και 2 μέρες, αλλά η μεταφορά εμφανίζεται ολοκληρωμένη χωρίς να έχουν μπει τα λεφτά στην τράπεζα.
λύθηκε το πρόβλημα ?
Με ενδιαφέρει για να κανω και εγώ.
Ναι, τους έπρηξα στο support και τελικά τα πήρα πίσω. Ήθελε 2 εργάσιμες. Σε καμία περίπτωση δε σου συνιστώ να μπλέξεις μ' αυτούς.
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BoardAnnouncements (Altcoins)
Re: [ANN] Lykke - Semi-decentralized Exchange on the Blockchain
by
Kalahan
on 11/12/2017, 12:10:39 UTC
In Friday I sent a photo of my ID and a power bill, which are in Greek. Do you think I will have a problem with the verification process? They haven't responded yet.