Hey guys,

From what I've been told, support is almost finished calculating the refunds.  They will process these refunds (BCC included as swc chips) within a matter of DAYS - not weeks, months, or years, which would be unacceptable.

My initial reaction to this situation was pretty negative.  It doesn't matter whether I felt like I had a good rapport with their support/management or not.  But I'm pretty sure that they will continue to keep their word, as they have done every time I have brought concerns to them.

Obviously, every player will look at this situation thru their own lens.  But I'm concerned with results.  And if we get these refunds within a matter of days (money that those affected are certainly owed, but probably weren't expecting, simply out of ignorance), that's what will be of the utmost importance to myself.  The basic unwritten contract between operator and player, in any gaming environment, is that player will be made whole by operator in EVERY circumstance.  While time has passed, we have not been made whole yet. I wouldn't be writing this if I didn't believe we would be made whole within the stated timeframe.

So hopefully a positive outcome will result in a plethora of games once everybody's accounts are pumped up with some extra chips.  Hope swc will come thru again for us and hope to see some of you on the tables (at least the ones I can beat lol).

gl all - Marauders80

ps - maybe it's just the nature of this forum/thread, but some of you guys seem to be really going after one another.  It can be funny sometimes, but might be distracting us from our ultimate goals in this instance.  But I've never been one to stop a fight so . . .

LOL..."offset my variance"  Why are you gambling what you can't afford?  I also consider it begging when you sat in chat before every tourney spamming your shares so people give you money to play. And just because I was tilted and said "screw it, I'm just gonna play the freerolls" doesn't all of a sudden make it okay for them to cancel the high krillrolls.  I've also said similar things plenty of times before, because I tilt easily, but notwithstanding this latest fiasco, I generally calm down and continue my happy gambling ways.  This was like the 4th time in this thread you decided to attack me personally.  I don't see why you feel like you have the right to tell me I shouldn't be upset about losing all the benefits that were promised to me by the site.  Let's not pretend like the cuts didn't affect the higher krill accounts disproportionally.  I paid waaaay more rake than you, both in the past and in this current year (and I did so without panhandling) , but you somehow feel like you have the right to tell me to go fuck off when they cut rewards that you were never even eligible for.   

Our entire promotional strategy/schedule is being evaluated. Again, we don't have a definitive timeline. But we are hoping that Krillrolls will return as a regular benefit for the players.