Normally, you should not submit a 2nd ticket for the same issue, if your first ticket is in progress. It is better if you write in the same ticket and ask them to expedite the process.  Also i am not sure if 48 working hours are passed because Today is the first working day after the weekend. I hope you will get the reply from them anytime today.

Since your issue happened only 16 hours ago, you need to be patience if you did not receive any reply from support. Also today is weekend, so i do not think they may help you. Don't expect them to reply immediately and solve your issue. You should wait 24-48 hours time after creating the support ticket.

I noticed something odd after reading another withdrawal issue from this user. It looks likr s/he is taking all of us for a ride.

This is not the first time this user had an issue with poloniex. Here's the first one https://bitcointalk.org/index.php?topic=5192039.msg52723632#msg52723632 Why does this user keep using the same exchange and complain here?

Here's a complain with another exchange https://bitcointalk.org/index.php?topic=5194190.msg52807164#msg52807164

Are you sure you sent your coins to the right wallet address?
Your transaction IDs are not registered on the FCT blockchain and you tell us which type of wallet you sent your coins?

Move your topic to the exchanges board (https://bitcointalk.org/index.php?board=223.0)
Check the option to move below.

Have you tried their telegram support: https://t.me/poloniexenglish

So it's been already 2 weeks since your last ticket. https://bitcointalk.org/index.php?topic=914975.0
Try mentioning and direct messaging the op and ask them about this im sure the admins on yobit is connected to that op of the thread

You should stop using this exchange the first time when you experienced the problem, even 0.01 BTC is not a small amount you should just forget. YoBit is a very problematic exchange, there are probably hundreds of cases like this reported on the forum, and customer support is certainly one of the worst you can find on crypto exchanges.

I check BSTY, and coinmarketcap is list only 2 exchanges for this coin, but 100% of the volume is on YoBit. In your case I would say something is wrong with YoBit wallet for BSTY, the transaction has not been sent yet from their side so you can not see it on explorer.

It seems even your address is not detected on the BSTY blockchain, I am not familiar with the BSTY blockchain but is it really normal to not see newly created address ; are  you sure  you typed the right address for the withdrawal?

Lovinbitcoinusers, to clarify some things first - did you buy that coin on YoBit (BSTY), and then try to send it from YoBit to your wallet? Or you have BTC on your YoBit account and someone is using that coins to buy BSTY and withdraw from your account?

I think you just send those BSTY and now you do not see that transaction on BSTY block explorer, but maybe this coin is not show transaction instantly, just wait to see the first confirmation on YoBit and also in your wallet.

Lovinbitcoinusers, to clarify some things first - did you buy that coin on YoBit (BSTY), and then try to send it from YoBit to your wallet? Or you have BTC on your YoBit account and someone is using that coins to buy BSTY and withdraw from your account?

I think you just send those BSTY and now you do not see that transaction on BSTY block explorer, but maybe this coin is not show transaction instantly, just wait to see the first confirmation on YoBit and also in your wallet.

No one can really help you in this forym about your problem on Yobit. If you didn't create that withdrawal transaction and have proof for it rush chatting support but they take days before replying(base on my experience when I ask them about some coin withdrawal) it took them 5 days to reply. Just send some proof that you didn't issued that transaction,chill and wait for them.

First of all this is not the correct section for this post ignoring that since you are a newbie can you please explain about the issue more? I think you tried to withdraw these funds or did they were automatically withdrawn? Moreover, it's better you give more proofs if you have yourself started the transaction then maybe it has not been transferred to blockchain. We have a user account of Yobit here on forum I think they might help you on this issue. Whatever it is it would definitely be solved I think.