our security team completes the investigation, your funds were frozen due to activities prohibited in our General Terms. Your account will be unfrozen and your deposits returned, access should be restored in ~an hour.
But you won't be able to use this account anymore.
update. you will receive a message from 1xbit when your funds are available for withdrawing.
I still can't log in ... have you changed my login details?
could you send me in pm an email address you are using on this account?
our security team completes the investigation, your funds were frozen due to activities prohibited in our General Terms. Your account will be unfrozen and your deposits returned, access should be restored in ~an hour.
But you won't be able to use this account anymore.
update. you will receive a message from 1xbit when your funds are available for withdrawing.
I still can't log in ... have you changed my login details?
my 1xbit account has been closed without knowing the reason. after sending an email, I got 1 answer and then they ignored me. there is still 290 mbtc on it and I can't get to it anymore ..