They do not respond to any email or inquiry, theyopen and cloos all options  everything whenever they want and open it whenever they want, and they do not care at all about the customers or their problems.
Does anyone know of another place that could be an alternative to them?

They do not respond to any email or inquiry, they receive everything whenever they want and open it whenever they want, and they do not care at all about the customers or their problems.
Does anyone know of another place that could be an alternative to them?

I made Withdrawal 7 days' ago for 0.0007000 BTC and still binding – (frrebitco.in)
And it is show that massages: Your payout requests are waiting to be manually reviewed. This process might take up to 24 hours.