I deposited Ethereum, traded no problems but then 5 days later, my account is blocked and can't withdraw my balance.
This all from end of August to date.
No answer via their ticket support.
Posted on their Facebook page, now they deleted my comments and disabled posting there altogether.
I've sent them emails querying why my account is blocked and all they say is to raise a ticket within their system that they are not answering!
From the above I have all proof/screenshots.
In conclusion, be very careful when using this exchange.