Well I won’t you to take and keep it. Not being hateful or rude as I see now your doing your best and my aggravation towards you when all your doing is trying to help was unnecessary considering you don’t have to nor are you obligated to do anything for anyone. You already got me the majority of my money and for me to act the way I did towards you was simply uncalled for. So for doing so I won’t you to keep the remainder of the balance owed to me. Not only for what you done for me but for what
You’re doing for everyone and not getting any type of appreciation or compensation for the time you spend helping everyone. So therefore I will not except any other money tied to this situation. Take and keep it for yourself buy you a nice dinner or whatever it is you choose to spend it on just be sure to take it as an appreciation for what your doing here for everyone. Thanks for doing everything you do and get well soon. Your time is appreciated.

Just have them issue the voucher to you for your troubles. Just make sure you get it. That’ll be $180 for everything you done. Thanks and just count this case as closed. Hope you get better soon.

Still no voucher?

Any idea how much longer it’s gonna be until they release the remainder of my money?

And also it’s being said that the voucher would be given to me once BC receives the information there waiting for but I’ve not been asked for anything so I’m not sure what that means or what I need to supply to them considering I’ve already showed multiple screenshots of the account I’ve passed both basic and advanced KYC what more is it I’m going to have to show in order to finally receive the money they owe me? At this point they are just stalling. You yourself said we should have a voucher with my remaining balance on it within just a few more comments. Well I guess those never came. Will you please just ask them to send the voucher and settle this. I’m tired of even having to ask for it. Just ready for it to be over.

Ok well I didn’t figure it would take another week for them to hear from this “said person”. So basically there just waiting on permission to either pay me or don’t?

How longs this going to take to finally get the rest of my money? Here’s day 4 of now voucher where you said we’d have it by now. This is 8 days since you claimed they was going to finish paying me. Now no response at all. About to just make a whole new post. Maybe then I might get somewhere. All I want it my money and it’ll be over never will I bother you again.

Day 3 of waiting for this voucher smh

Still waiting on the voucher?

Send the voucher then? Why make this big dramatic statement. Either I can get it redeemed or I can’t?

12hrs now and still it’s not converted and now I’m down to $1,102 🤦‍♂️ there literally gonna wait it out until all my moneys gone. It would be different if this was played or won money but it wasn’t this was literally money we put on the account from our bank. We just use deposit it threw my brothers account and he tips me to save on transfer fees and this time something came up and I needed the money so I tried to simply withdraw it back and they done some bullshit audit on my own money??? I hope this casino gets what they got coming for treating and doing players the way they do with absolutely no repercussions. If this place was made to pay people for there mistakes they’d clean up there shit and maybe have a decent site. But at the rate there going I highly doubt they’ll be in business much longer. I’ve already lost 2 accounts with over $1000 in them due to a 2fa code being placed and I hadn’t ever kyc verified them bc I’m in the US and before the US site we had to sneak on the site with a vpn to play so kyc wasn’t a option. Waited 3 months before I ever got a reply threw email saying the only way to regain access to my account or funds was to provide kyc for a 2fa I never set up. I thought then it was someone on the inside doing it placing 2fa’s on player’s accounts in order to keep the funds in the account because think of it how many accounts with no money in them get bothered?? And now there doing it here just in a different way. I’m over it I’ve tried looking past the other accounts because technically I wasn’t allowed on them anyways but now everything is 100% legit and they found a way to take money is flat out ridiculous.

It’s been almost 5hrs and still no change. Almost positive it’s not gonna be fixed no matter how long we wait because I doubt there even trying to fix it.

Thank you so much to the person who explained it where I couldn’t find the words to make sense. And thank you sir for all your doing. I am super frustrated but I’m not meaning to sound it towards you in the least bit. Hopefully like you said it’s in process and will be fixed soon. I will update tomorrow with rather it’s been fixed or still in the same position. Again thanks for all the help.

I had $1500 of SC in my account which I tried to withdraw during the withdrawal process it asked which coin I wanted to convert my SC to in order for them to transfer it to my wallet because SC isn’t a crypto coin just a sweeps coin used on there platform. During the withdrawal process it failed due to an audit because I guess the amount. During the audit the funds where considered locked and had already been converted to the coin I choose to use to withdraw “LTC” after I passed the advance KYC instead of just re initiating the withdrawal they simply released the funds which had already been converted from SC to LTC “They shouldn’t of done this and just approved my withdrawal request “. But the system didn’t automatically convert my withdrawal back to SC and instead it was then returned back to my account in LTC which isn’t supported there’s no option to check LTC balance or anything. So now it shows I have 0 SC in my account it’s now an unsupported currency and there no option for me to convert it back to SC myself in order to make another withdrawal request.

I have no sc in my account to redeem so there will not be anything available no matter which currency I choose. The available balance shown is in LTC. And only shows on that one page. Anywhere else I go to check my balance shoes there is none because the Ltc isn’t recognized on the US site as being a usable currency. If you can have them convert the Ltc on my account back to SC that would be perfect and solve the entire issue.

There’s no SC coin in the withdrawal process SC is sweeps coin and is used only on the site. No matter what coin you use to deposit it’s automatically converted to SC then when your ready to withdraw you choose a coin to convert it to in order to withdraw but SC is not a coin used only blockchain it’s a sweeps coin used for the US site.

Or just tell them to remove the LTC from my account and credit me my $1500 back in SC. Simple solution. I don’t feel as if I should be the one having to pay the $250 I’ve lost now because of there mistake. There acting real shady about just giving me my money.

It’s not locked up or anything. It’s in LTC which isn’t supported by the US site. The only time any crypto coin is used on the US site is when you’re making a withdrawal. Since my withdrawal failed after it already prepared it to be withdrawn due to the audit it’s now stuck in LTC which isn’t letting me even process another withdrawal. Usually there’s something called BC Swap that allows you to convert coins which is also not available on the US site so there’s no way for me to convert it back to SC to go back threw the withdrawal process. You can only redeem SC on the US site you’re not supposed to end up with any other currency and since mine failed to convert back to the SC now it’s just stuck. It shows in my balance but not my usable balance I can’t play with it withdraw it use it as a tip nothing. I’ve tried everything. That’s why I said if they wouldn’t take just re initiate the withdrawal to the exact same address it would be the easiest solution unless they go in and manually convert it back to sc for me because I have no option to do so. The screenshots your asking for are already provided on previous posts nothing has changed except the amount now I’m losing money because of there poorly thrown together site.

https://talkimg.com/images/2025/01/27/WpXjj.jpeg
https://talkimg.com/images/2025/01/27/WpdOG.jpeg

It definitely didn’t change. I still can’t do anything with it and to beat it all now it’s dropped $250 because the price of the coins changing. So not only are they keeping me from my money at this point but now I’m loosing money because of something I can’t control. I need my full refund of exactly how much was in my account when this started. I’m not trying to just take a loss because of there mess up. At this point this is becoming super frustrating. Something has gotta be done about this casino and the way they are doing people. I believe I’ll find me a lawyer to ask about what can be done there has to be something to make this site stop taking peoples money and holding onto it for however long they choose. There’s laws and obligations in order to run a casino in the US online or not and I’m about to figure out exactly what they are. This is getting completely out of hand.

Just checking in, hoping tomorrow will be the day this is finally resolved. I really need my money and I believe I’ve been pretty patient with the situation under the circumstances. I just hope tomorrow we’re able to put all this behind us and move on with our lives. I just hope tomorrow doesn’t just come and go like every other time I’ve been told to wait and then when the time comes there’s no update at all. Not from you but I’ve been told wait for 24/48hrs literally every 24/48hrs since it happened. But please just push for them to just reinitiate the withdrawal to the exact same address as before and that way I already paid the transfer fee the first time because it was deducted from my balance.