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Showing 9 of 9 results by Possum2
Post
Topic
Board Exchanges
Re: HitBTC.com - The most advanced cryptocurrency exchange
by
Possum2
on 31/01/2018, 15:37:27 UTC
Hello Hitbtc,

I am having problems withdrawing my coins for the last 4 weeks.  I do not receive an email verification for withdrawals, so the

withdrawal will not complete.  I have checked my email spam folder, etc.  There is no problem with the email itself.

I have submitted tickets:

 Ticket ID #219043.

Ticket ID #218999.

Please assist with this problem.

Thank you



Hello, I am still trying to reach out to Hitbtc support!

Hello Hitbtc Exchange Support:  Please reach out to me for assist
Post
Topic
Board Exchanges
Re: HitBTC.com - The most advanced cryptocurrency exchange
by
Possum2
on 30/01/2018, 15:01:02 UTC
Hello Hitbtc,

I am having problems withdrawing my coins for the last 4 weeks.  I do not receive an email verification for withdrawals, so the

withdrawal will not complete.  I have checked my email spam folder, etc.  There is no problem with the email itself.

I have submitted tickets:

 Ticket ID #219043.

Ticket ID #218999.

Please assist with this problem.

Thank you



Hello Hitbtc Exchange Support:  Please reach out to me for assist
Post
Topic
Board Exchanges
Re: HitBTC.com - The most advanced cryptocurrency exchange
by
Possum2
on 30/01/2018, 14:54:53 UTC
Hello,

I have 2FA on my account; the 2nd step of the verification is to confirm a link sent via email.

I do not receive the email link, so cannot finish the last withdrawal step.
I've got 2FA and do not need any confirmation via email, just type a 2FA code during withdrawal process

This is the exact quote I receive from Hitbtc each time I try to withdraw my coins, it is the final step-  I never receive an email link.  I have checked my email, it is working ok.  The last time I was able to withdraw coin was on December 29th.



"You withdrawal request requires a confirmation by e-mail."
Post
Topic
Board Exchanges
Re: HitBTC.com - The most advanced cryptocurrency exchange
by
Possum2
on 30/01/2018, 14:47:28 UTC
I would like to withdraw my money from HitBTC. Did anyone successfully withdraw money lately? If so which currency did you use?

I have succesfully withdrawn LTC

I tried LTC just a few minutes ago, did not work.

During the withdrawal process, did you receive a message from Hitbtc that you needed to confirm an email link ?
Post
Topic
Board Exchanges
Re: HitBTC.com - The most advanced cryptocurrency exchange
by
Possum2
on 30/01/2018, 14:39:38 UTC
Hello,

I have 2FA on my account; the 2nd step of the verification is to confirm a link sent via email.

I do not receive the email link, so cannot finish the last withdrawal step.
I've got 2FA and do not need any confirmation via email, just type a 2FA code during withdrawal process

I have 2FA, the transfer process does not give me any choice:  The last step for me is to receive a link to my email for verification.

It appears every time I try to withdrawal coins.  My last withdrawal was on December 29th-  since then I cannot withdraw anything.

I tried LTC too, cannot move it off the exchange either!
Post
Topic
Board Exchanges
Re: HitBTC.com - The most advanced cryptocurrency exchange
by
Possum2
on 29/01/2018, 11:37:08 UTC
Hello,

I have 2FA on my account; the 2nd step of the verification is to confirm a link sent via email.

I do not receive the email link, so cannot finish the last withdrawal step.
Post
Topic
Board Marketplace (Altcoins)
Re: 4000 Ripple XRP stuck on HitBTC for a week now. Advice please.
by
Possum2
on 29/01/2018, 08:47:43 UTC
I have bought Tether to remove from the exchange, this does not work either. 

(same problem:  I do not receive an email verification, so the withdrawal transaction does not work.

I have used this exchange for months with no problems; however since January 1st, I cannot withdraw any coins

due to the email verification problem.  I have submitted tickets.
Post
Topic
Board Exchanges
Re: HitBTC.com - The most advanced cryptocurrency exchange
by
Possum2
on 29/01/2018, 06:39:16 UTC
Hello Hitbtc,

I am having problems withdrawing my coins for the last 4 weeks.  I do not receive an email verification for withdrawals, so the

withdrawal will not complete.  I have checked my email spam folder, etc.  There is no problem with the email itself.

I have submitted tickets:

 Ticket ID #219043.

Ticket ID #218999.

Please assist with this problem.

Thank you

Post
Topic
Board Marketplace (Altcoins)
Re: 4000 Ripple XRP stuck on HitBTC for a week now. Advice please.
by
Possum2
on 28/01/2018, 16:38:33 UTC
Hello!

I am having the same problem with Hitbtc exchange!  I attempt to withdraw my coins:  the 2FA works but states I will receive an email for a confirmation link-

I never receive an email verification!  I have been trying to withdraw funds for the last 4 weeks.

I have placed 2 support tickets-  have no response yet!

Has your issue been resolved?