Very interesting information, but what evidence do you have? I see only one problem - when I go to your site (
https://www.privcoin.io) I see a message from MetaMask:
ATTENTIONMetaMask believes this domain could currently compromise your security and has prevented you from interacting with it.
This is because the site tested positive on the Ethereum Phishing Detector. This includes outright malicious websites and legitimate websites that have been compromised by a malicious actor.
You can turn MetaMask off to interact with this site, but it is advised not to.
If you think this domain is incorrectly flagged or if a blocked legitimate website has resolved its security issues, please file an issue.How do you explain this?
We provided written notice to them that they were factually incorrect which is a precursor to being able to file a lawsuit for libel
There have been 0 scam accusations against us, plus we provide cryptographic proof of all transactions that can prove a scam. It's also odd to label us a phishing site when we don't ask for login credentials. We also refunded a user out of pocket for the scam of another service
Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=1307188Reference Link: https://changenow.ioAmount Scammed: More than 1 BTC worth, less than 20 BTC worth.
What happened:: Many of you are familiar with the service we run, namely
https://www.privcoin.io which is a multi crypto mixer. We currently support mixing BTC, BCH, ETH and LTC. On occasion depending on the popularity of coins we will use 3rd party services such as Shapeshift, Changelly and ChangeNow to swap from one coin to another to increase reserves of something in higher demand. One day within the last 2 months one of our Admins used ChangeNow only to be greeted with the following message after the coins had been sent:
According to European AML directives and KYC regulations, we have to ask you to provide a scan or a photo of your ID valid in your country of residence and the additional information of the funds origin (like trading, mining etc).
The country in which we operate from does not require us by law to perform KYC on crypto to crypto transactions so for obvious reasons it will never be possible for us to prove where the funds came from nor do we feel like sending any ID to ChangeNow as they advertise themselves as an "Anonymous, Limitless Exchange" right here on the forums.
This thread should serve as a warning not to use ChangeNow unless you are both willing to provide ID and able to prove where your coins have come from. On occasion we don't want to process a mix at PrivCoin so we refund the user their exact coins back to them and this approach should be the industry standard.
To ChangeNow should they read this thread: If you either refund us the coin we sent back where it came from OR provide a swap to the coin we wanted, we will remove this post but here's the best part: We are not going to tell you which transaction was ours so either refund every user you're holding and give everybody their coins back or provide them the promised swap.
Hello! We are sorry that this was your experience with ChangeNOW.
Let us clarify the situation:
AML and KYC are implemented by all legitimate money service businesses, ours included. We need our users to pass KYC on order to continue our operations without any legal problems from legal authorities.
We have a standard procedure for all verification cases. In order to complete your exchange, please turn to our tech support at
support@changenow.io. Our specialists will guide you through the process to ensure the process is as smooth and comfortable for you as possible.
As for our alleged anonymity: we stopped being anonymous quite a while ago when our policy changed. We don't advertise ourselves as anonymous and it is stated in our FAQ, Terms of Use, and Privacy Policy. All our customers automatically accept them when using ChangeNOW.
Regulation of crypto exchangers' operations is only becoming more strict. We are obligated to follow all the requirements.
Our customers' comfort is our top priority, therefore all our KYC cases are handled with utmost professionalism. You are welcome to have your exchange finished through our support and sincerely hope everything goes smoothly for you.
We have no way to verify our funds because our country does not consider crypto to crypto as money service. You advertised yourself here as anonymous and this is how our Admin found you
ChangeNOW is a fast and easy service that comes in handy when you need to exchange your coins on-the-go. The service is anonymous, limitless and does not require any sign-ups. We stick to the lowest commission on the market (0.5%) and are always here to help! Please give it a try and let us know what you think.
We would also rather not provide our ID. If you want to return the coins that's fine but you should return everybody's coins and not just ours. There are no known laws of any country preventing you from doing so unless you are absolutely certain they were involved in a crime and not just suspicious in which case they would be turned over to the agency investigating that particular crime and not held by you. If you don't want to return the coins for which you have suspicion and no actionable evidence then enjoy the free coins.