Cryptsy
finally posts a meaningful update. Unfortunately it's not good news. Yes, money was stolen (so it wasn't just "technical difficulties"); one option is filing for bankruptcy. They are hoping they might be able to recover the lost funds (apparently they are sitting in a wallet and haven't moved since the theft), but it's a long shot. Trading and withdrawals suspended indefinitely, although it looks like some markets are active. Also, not sure if it's just BTC and LTC withdrawals they are suspending or all of them.
http://blog.cryptsy.com/post/137323646202/announcement/Disappointing to say the least. Hopefully the lost funds can be recovered or otherwise worked out.
Paul Vernon: "This worked fine for awhile, as profits decreased due to low volume and low Bitcoin prices, we would adjust our spending accordingly. It wasnt until an article from Coinfire came out that contained many false accusations that things began to crumble. The article basically caused a bank-run, and since we only had so much in reserves for those currencies problems began."
Other than the obvious mismanagement, which, in reality, a LOT of businesses in the same position would have done, the statement above about "Coinfire" is key to a rampant problem in the industry, irresponsible reporting. Some people think "freedom of the press" means you can publish anything you want, accuse anyone of anything and, outright lie to the public without consequence. Nothing could be further from the truth especially in a new industry where why too much illegal activity already exists. The Press has a RESPONSIBILITY and a legal mandate to report ONLY the truth. Truth meaning well researched FACTS supported by proven events and publicly available information. It is NOT their job to ruin businesses and peoples lives for the sake of headlines and self gratification oh, and money, there's always the money.
And to make matters worse, since so little real content/information is available, ever article and statement has the instant ability to go viral. No chance to make corrections or pull an article, it's already global right after penning the last sentence. I'm sure (?) as the industry matures this will be better controlled and some sense of responsibility will overtake the "wild west" attitude of our fringe press but, even the traditional news sources would sacrifice honesty and accuracy for ratings so, I suppose it's up to us to communicate the truth. Sad.
So, in a way, Cryptsy was the victim here in more ways than one. The thing I still have trouble understanding is Paul's silence. He didn't have to reveal everything, hell, he didn't have to reveal ANYTHING, all he had to do was to communicate, to reassure customers, to say "We're working on it, sorry for the inconvenience" This alone would have softened the blow when the truth was revealed, perhaps enough to allow them to continue operations with their customer's help and understanding instead of angst and mistrust.
To ALL you new crypto businesses out there I say this: COMMUNICATE! No matter what the problem, no matter how bleak the outcome may be, your fault or not, TELL YOUR CUSTOMERS SOMETHING! When I was in the the Internet Provider business we had one solid rule that was unbreakable: "talk to the customer, we all work for them."