we do delete no active accounts. So please use up your credits

Funny you should mention that. We are in the middle of changing the design. We are about a week out of doing so.

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Great to hear about your win!

We use 6 decks and you can shuffle them.

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we tried it that way and found that a lot of people were making mistakes.
So we now give options to make it very easy.
Problems now -- ZERO 

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ok our accounts dept will pay you out in the next 24hrs

We cannot do that. There is no way of proving that you are the real account holder. You should just keep trying to remember that secret word.

Because we have so many players at our casino and dealing with thousands of bitcoins, We run a very tight security system. We cannot recover lost or forgotten secret answers.

Ritz Grand Casino

Hi, we are glad you enjoy our casino.
Unfortunately you are the only one that knows the secret answer. As it is encrypted.

Ritz Grand Casino

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0.100 btc = 100 credits

Free credits are available when you make a deposit. We are not a free meal ticket 

That has now been added to your account. 

More than 50 different currencies accepted
https://www.ritzgrandcasino.com/acceptedcoins.php

deposit and then use the code: bonus220

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yes it does explain it.

We occasionally have those promos.  But not at the moment
We do however have a play for fun mode that is completely free. It is at exactly the same odds as play for real.
So see how you go and take our software for a test drive.