It's been over a month and they still can't figure out the issue.  It's very frustrating, they sent me a new fan and it keeps running at over 5,000 RPMs.  They sent me a new firmware and that hasn't resolved the issue.  I have 4 of these running and the latest run is having all the issues.

My batch 3 standard unit's fan is making grinding noises while it is running.  Is there anyway to replace this fan?

https://www.dropbox.com/s/b6puf5oaygpaebf/Video%20Mar%2017%2C%208%2027%2016%20PM.mov?dl=0

My batch 3 standard unit's fan is making grinding noises while it is running.  Is there anyway to replace this fan?

https://share.icloud.com/photos/0948-WCHzroDgTTdiKacOEzPg

Hey guys, I have a full package miner that's been running since June connected by Ethernet, I just received an additional standard package unit.  I noticed on the web dashboard that it says both hashboards are inactive.  However, on slushpool the hash rate is 3.45 Th/s.  Any ideas on how to get the proper metrics displayed on the web?  Another question I have is there a method to differentiate the miner configurations between the full package and standard (e.g., have 1 run in eco mode and 1 run in balanced)?  I was expecting the hash rate to be at least 4 Th/s with both of them running since I was averaging 2.0 with just 1.

https://www.dropbox.com/s/op951m4gmv2spm1/Photo%20Sep%2006%2C%208%2013%2040%20PM.jpg?dl=0
https://www.dropbox.com/s/a5f90ik4pyne3qq/Photo%20Sep%2006%2C%208%2014%2038%20PM.jpg?dl=0