I've been using a Cold Card Q for about a month or two now without issue. Today I upgraded (after verifying) the firmware, and also decided to try a restore from backup (after sending my BTC to another wallet first), since it dawned on me I never actually tested that yet after creating the wallet. Anyways everything went well, the firmware upgrade went smoothly, as did my backup, all good. I sent my BTC stack back to the cold card, and called it a successful..maintinance? Anyways, a couple of hours later I go to turn on the device and it shows the normal "Verifying..." screen but then the screen just goes black, almost like it's off, but it's not because the green light in the top left remains on. I've tried removing the batteries for a minute and powering back on, I've tried powering on with just USB (wall charger, not a PC) power, I've tried with and without an SD card present. I'm not sure what else to do. I've got a support email into Coinkite but I imagine I won't hear back from them until Monday, so figured I'd ask here if anyone had a solution or has heard of this happening, and what the general recourse is like, will they mail me out a new one free of charge or am I gonna get burned here?