They got me with their scheme. I am the prime example. I had 34k EUR on my account after being 2 years in minus for a total of over +200k (they never once froze my account).
Nobody wrote me for +3 days while they said it shouldn't take long until they respond. Got me to get mad continue playing and manage to get it all back to 0. Once I hit 0 they suddenly replied to me.
Fact here is I wanted to withdraw when I won and stop playing but because they knew my account history that I was always in minus up to that point they played this scheme with me.
Maybe some won't understand this and just say "your own fault" you should just not have played but that's making it way too easy for Stake because when they freeze an account for whatever reason it should NEVER EVER be possible to continue playing, depositing, and basically doing everything possible without being able to withdraw.The reason why Online Casinos and Stake do this because if you were to win more they could always decide to not pay out while when you lose it all back they got what they wanted.
Some of you might be able to relate to this but once funds are out it's much harder to deposit them back just psychologically and that's why they do this.
I asked Stake to refund me for this lost balance from the moment I was not able to withdraw and if they decide to not do that for making it themselves easy to say "it's your own fault",
I will directly open a case over the official license operator of Curacao (
complaints@gaminglicences.com) and other places.
Simply because this type of behavior is just unacceptable and if these places get away with it, the exact same thing will happen to future players.