Hi Septimus,

I have escalated my ticket (1099365) as suggested and am still yet to hear back with any updates.

Funds were sent on 15th December. Victoria confirmed receipt of funds on 21st December.

Why is it taking so long to allocate the cash to my account?

Thanks for your assistance.

I am having a similar issue.

My funds were sent on December 15th. I received confirmation from support on 21st December that my funds were received.

It is the 4th January now and I still waiting for those funds to appear in my account.

Support has not replied to a ticket since 21st December. Kraken is by far the worst of the exchanges I have used.